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101 posts

Master Geek
+1 received by user: 1

Topic # 86512 7-Jul-2011 21:10
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Hi there.

I have a Sony Bravia TV (KDL-40W4500.)
Tonight when using my PS3 with it the information banner at the top, which usually will go away after a few seconds, is staying on the screen.
I've pushed the display/info button at the top of the remote 3 times (1st would usually bring up the channel info, 2nd will have the clock and 3rd will remove it all.) However after a few seconds it comes back on and stays on.

I'm using the HDMI channel for this, but it is also happening when I use one of the Video channels.

This doesn't happen when watching TV.

Any ideas on how to fix or remove this? I've tried looking online but no help.

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126 posts

Master Geek
+1 received by user: 6

  Reply # 494987 18-Jul-2011 20:41
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Have you contacted Sony directly about the problem? They have a support line that might be useful, 0800 766 969

101 posts

Master Geek
+1 received by user: 1

  Reply # 495052 18-Jul-2011 22:54
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I managed to do a fix. I basically made the TV reset itself and it now works fine, the banner goes away as per normal.

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