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psmi045

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#236143 19-May-2018 17:16

And so here I am. I've kinda known of Geek Zone for a while (okay, that's probably 15 years or more), but I've never really looked into it. And now I realise it is full of folk just like me.

Does one have to be a geek to be here (rhetorical question, no answers required). I'd class myself has having some geeky tendencies (as many of my colleagues would agree with that statement).

So, I expect I'll be able to help a little with questions, and hopefully, my questions will be interesting in their own right.

Now back to trying to figure out why I'm only getting 100Mbs on my 1Gb fiber connection (no support required ... I think my ISP is on the case, and I'm betting its provisioned incorrectly).

Okay, I'll say more in case anyone is interested.

Speedtest.net gives me a download speed of 94Mbs. Connecting a PC directly to the ONT and running iperf3 tops out at 94Mbs. Looking at one of the Chorus websites, it says I'm set up for 100Mb but could upgrade to 1G connection (and I'm paying for top-o-the-line 900/500 or close to it).

Time will tell if it was the provisioning.

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#2019080 19-May-2018 17:16

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#2019081 19-May-2018 17:16

Welcome to Geekzone!

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hio77

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#2019090 19-May-2018 17:24

94mbit sounds exactly like you have a 100mbit link between the ONT and modem.

Check your cable

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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

psmi045

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#2019094 19-May-2018 17:30

94mbit sounds exactly like you have a 100mbit link between the ONT and modem.

Check your cable

That speed (94Mbs) is with a direct connection (using a shinny new Cat6 cable) between the PC and the ONT; no modem involved at this stage of diagnosis.

hio77

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#2019097 19-May-2018 17:41

psmi045:

94mbit sounds exactly like you have a 100mbit link between the ONT and modem.

Check your cable

That speed (94Mbs) is with a direct connection (using a shinny new Cat6 cable) between the PC and the ONT; no modem involved at this stage of diagnosis.

are you sure your computer has a gbit port? is it negotiating at 100mbit?

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RunningMan

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#2019100 19-May-2018 17:47

What colour LED for the LAN port on the ONT?

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Aredwood

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#2019101 19-May-2018 17:50

hio77:
94mbit sounds exactly like you have a 100mbit link between the ONT and modem.

Check your cable

I have had a faulty cable that limited speeds to 100mbit. So definitely check your cables.

There was also a thread about a high end Dell laptop that only had a 100mbit Ethernet port.

psmi045

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#2019128 19-May-2018 18:35

The ONT LAN1 light is orange.

When I have the modem plugged in, it reports that the physical connection to the ONT is 1000Mbs. It also reports the physical connection to the PC is 1000Mbs

The PCs report they have a 1000Mbs physical connection. E.g.,

# ifconfig
em0: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu 1500
options=2098<VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,WOL_MAGIC>
ether 90:e2:ba:d9:92:cc
hwaddr 90:e2:ba:d9:92:cc
inet 192.168.1.33 netmask 0xffffff00 broadcast 192.168.1.255
nd6 options=9<PERFORMNUD,IFDISABLED>
media: Ethernet autoselect (1000baseT <full-duplex>)
status: active

I'll try a new cable in the morning.

RunningMan

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#2019130 19-May-2018 18:40

psmi045:

The ONT LAN1 light is orange.

That means 1Gb/s. Cable is probably fine, as that will be using all 4 pairs.

~~How are you measuring that throughput?~~

EDIT: re-read OP.

tdgeek

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#2019131 19-May-2018 18:42

Going right against the grain here (don't hurt me you others)

Is your router AC, and do you have AC devices? If so, you will get way more than 100mBit via wifi TXrate so try that. That may confirm you are getting over 100Mbit but not via cable.

My TXrate is between 870 and at the moment 1053 (100/20)

RunningMan

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#2019132 19-May-2018 18:46

Assuming you haven't gone for a fourth ISP this week, @IPv6pipe may be able to look as well.

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psmi045

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#2019134 19-May-2018 18:56

tdgeek:
Going right against the grain here (don't hurt me you others)

Is your router AC, and do you have AC devices? If so, you will get way more than 100mBit via wifi TXrate so try that. That may confirm you are getting over 100Mbit but not via cable.

My TXrate is between 870 and at the moment 1053 (100/20)

I like the idea, and although my router is AC I have no AC devices. Except for my phone everything is hardwired.

psmi045

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#2019137 19-May-2018 19:08

RunningMan:
Assuming you haven't gone for a fourth ISP this week, @IPv6pipe may be able to look as well.

::big smile::

I’m happy with my current ISP. I know their wheels are working away on this.

All said, the Chorus page saying my address is ‘set’ to 100Mbs, and that I could be getting 1Gbs is my main steer that the provisioning isn’t quite right.

But as I say, I expect the ISP will sort it.

As it is, I am getting 100Mbs uploads since moving to the, and that is a big improvement for my off site backups (I used to be on a 100/50) plan with Spark.

RunningMan

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#2019138 19-May-2018 19:13

Sounds kinda obvious, but do you actually have a BigPipe IP address? With 3 ISPs in a week, I'm wondering if things have been provisioned to other than GE1 (LAN1) - that 100/100 profile can crop up I think if a second port is used on a Chorus ONT.

psmi045

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Geek
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#2019139 19-May-2018 19:17

I’m pretty confident I have a Bigpipe static IP. A really helpful person from Bigpipe (through Geekzone) sorted that out for me. I can was dead in the water until then (no real internet connection).

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