Fragile screen of HP Folio Ultra 13.3 Notebook

Forums › Laptops and mobile computers › Fragile screen of HP Folio Ultra 13.3 Notebook

alicem

1 post

Wannabe Geek

#101470 2-May-2012 14:22

Hi there,

I recently turned on my month-old HP notebook to find a large crack inside the screen. I haven't damaged it but the manufacturers are saying that even slight trauma to the screen can cause these cracks.

So I was wondering if this is a manufacturing fault and other people are having problems with an overly sensitive HP Notebook screen?

Thanks,

Alice.

DoggNZ

437 posts

Ultimate Geek
+1 received by user: 9
Inactive user

#690662 24-Sep-2012 15:11

Seems to be they just don't make 'em like they used to

http://h30434.www3.hp.com/t5/Notebook-Display-and-Video/I-have-two-HP-Folio-series-notebooks-their-screens-have-broken/td-p/1868233

http://forums.whirlpool.net.au/archive/1895060

ubergeeknz

3344 posts

Uber Geek
+1 received by user: 1041

Trusted

Vocus

#690664 24-Sep-2012 15:14

alicem: Hi there,

I recently turned on my month-old HP notebook to find a large crack inside the screen. I haven't damaged it but the manufacturers are saying that even slight trauma to the screen can cause these cracks.

So I was wondering if this is a manufacturing fault and other people are having problems with an overly sensitive HP Notebook screen?

Thanks,

Alice.

If you've done nothing outside of what might be termed "normal use" then you are covered under the CGA, as the notebook is clearly not "fit for purpose".