Laptop switches off after exactly 30 minutes

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raytaylor

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#136774 8-Dec-2013 17:48

Just bought me a nice new laptop - an HP Elitebook 2760p
However it switches off after exactly 30 minutes from powering on.

This is with/without the power adaptor, with/without the battery, with/without the extra ram I installed, and even with the SSD I also installed.

I loaded on a new SSD, fresh install of windows 7, still no go.

It even does it when it I only boot it to the bios so it cannot be a windows/application problem. When the LAN connection gets to about 29 minutes and 40 seconds of uptime, it just cuts the power. No shutdown, no BSOD.

I Updated the BIOS but still no luck.

CPU temperature sits between 45-55 degrees so its not overheating.

So thought i would ask here before I send it back.

Any ideas?

Ray Taylor

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lxsw20

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#947571 8-Dec-2013 17:56

Sounds like you have pretty much ruled out all you can. - HP 0800 449 553

vexxxboy

4245 posts

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#947591 8-Dec-2013 18:34

have you checked the power settings, see if it is meant to turn off .

Common sense is not as common as you think.

raytaylor

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#947689 8-Dec-2013 22:31

vexxxboy: have you checked the power settings, see if it is meant to turn off .

Yeah i had manually set it to stay switched on when the power is plugged in. Though there are no power settings in the bios so when in the bios it shouldnt switch off one would assume.

Unless i have some sort of solution it means i have to send it back to the USA for a replacement.

:-( i am sad. Have to part with my new toy.

I Couldnt get one of these awesome older models locally - all the new hp elietebooks have those crappy smooth touchpads and glossy finish to everything. I like them with heaps of buttons and features - like the popout LED reading lamp, and the close together keys - not these new anti-something flat keys that have spaces between them.

Ray Taylor

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