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346 posts

Ultimate Geek


#152051 14-Sep-2014 15:27
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opend laptop...said hp bios update install...it did its thing I think...now I have a darker than normal screen,no internet conection sound and lots of other things,,,have gone wrong have searched online forums but cannot fix this issue myself any ideas out there appreciated have used f10 key to enter bios screen on laptop ...didn't help...cannot set to earlier date that function is not avalibile to me for some reason....hope this is correct forum .....please help...




foxy

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895 posts

Ultimate Geek


  #1128381 14-Sep-2014 16:08
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Try downloading the bios from HP's website and giving it another go

BDFL - Memuneh
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  #1128387 14-Sep-2014 16:23
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After installing a BIOS update make sure to check all items are enabled as required in the BIOS settings. If it boots correctly after this and get Internet access then check for new drivers.





 

 

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346 posts

Ultimate Geek


  #1128404 14-Sep-2014 16:59
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have no idea if it installed probley...no internet access screen is all dark so do I go to f10 then look at bootup screen





foxy



346 posts

Ultimate Geek


  #1128406 14-Sep-2014 17:00
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where would I check to c if things are enabled..this is an older lptop hp pavilion dv6 wish I never heard of bios update lol now nothing works...no way I can download a version etc as im not on the laptop using another device here




foxy



346 posts

Ultimate Geek


  #1128413 14-Sep-2014 17:29
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found a website..said to type in misinfo.32 to c version u r running..when I do this it says cannot acess the windows management instrumentation software .windows management files maybe moved or missing...does tht make sense to anyone




foxy

895 posts

Ultimate Geek


  #1128414 14-Sep-2014 17:33
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Could even be some corruption on the disk have you tried downloading the network drivers on another machine and tried reinstalling them.



346 posts

Ultimate Geek


  #1128418 14-Sep-2014 17:37
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where would I do this and how...im pretty hopeless at this...it says my bios version is f.00 if that helps im pretty sure it hasn't downloaded probley or something like that has basically made laptop unusable nothing works




foxy

 
 
 
 


895 posts

Ultimate Geek


  #1128424 14-Sep-2014 17:41
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What model of DV6 is it, it should be on the bottom?



346 posts

Ultimate Geek


  #1128425 14-Sep-2014 17:43
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dv63006ax




foxy

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Wannabe Geek


  #1128429 14-Sep-2014 17:48
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I've used HP laptops for a number of years and have also experienced a few OMG moments when performing BIOS updates.  One of the things that helped me the most was ensuring I was physically connected to the router when rebooting, for some reason it didn't like being wireless when it was being flashed.  Hope that helps!

895 posts

Ultimate Geek


  #1128432 14-Sep-2014 17:52
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You can get the drivers bios etc from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=4204286#N5151 You will need to choose what version of Windows7 you are running.

So find another computer to download them on and copy them over with USB key or CD/DVD.
If the drivers don't work it would probably be worth trying the Bios update again.

Also another option if you have not tried it is to try using the tether option on a phone to get your a temporary internet connection.




346 posts

Ultimate Geek


  #1128434 14-Sep-2014 17:56
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cheers any help appreciated...wondering if the bios update didn't work for most of the pc to not be working or something in the pc has been disabled...any thing I could be looking at it was via wireless...but have bad feeling ive done something wrong I did run cc clener and defrag just b4 this happened and deleted aa load of piures and movies of the hard drive to free up space  might have done something wrong there perhaps?cc ccleaner ticked to ddeletee is memory dumps windows lof filees ...not sure what they r




foxy



346 posts

Ultimate Geek


  #1128436 14-Sep-2014 17:59
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ty mcken...will ry that now...have put eherne connection into pc but its not showin up ,,thinking aa trip to the local pc shop will need to be done if I cant suss it...




foxy



346 posts

Ultimate Geek


  #1128439 14-Sep-2014 18:01
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how would I go bout doing the bios update again...




foxy

895 posts

Ultimate Geek


  #1128442 14-Sep-2014 18:04
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Go to the HP website on the previous post, choose the version of Windows 7 you have(32 our 64 bit) bios is one of the options to expand and then choose to download the latest version at the top.
Once downloaded run the file.

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