Can anybody get a reading on this error code please (BSOD)?

Forums › Laptops and mobile computers › Can anybody get a reading on this error code please (BSOD)?

sonyxperiageek

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#153515 29-Sep-2014 19:34

It's a HP Pavilion DV6 Notebook running Windows 7. Thanks in advance.

Sony

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#1143796 29-Sep-2014 20:28

How bout this.

http://www.overclock.net/t/420875/possible-solution-to-atikmdag-driver-crash

sonyxperiageek

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#1143821 29-Sep-2014 20:59

Thanks. Will try uninstalling the Catylist Control Panel.

Sony

Distorter

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#1144042 30-Sep-2014 10:14

The problem for me was flash video, would cause it every time.

If I was playing a game and then tried to play a video in youtube on a second monitor it would blue screen. The recommendation was to disabled hardware acceleration but that didn't work well it did but in the combination with this: http://forums.guru3d.com/showthread.php?t=363233

What are you doing on your laptop before you get the blue screen?

sonyxperiageek

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#1144115 30-Sep-2014 11:37

Distorter: The problem for me was flash video, would cause it every time.

If I was playing a game and then tried to play a video in youtube on a second monitor it would blue screen. The recommendation was to disabled hardware acceleration but that didn't work well it did but in the combination with this: http://forums.guru3d.com/showthread.php?t=363233

What are you doing on your laptop before you get the blue screen?

I'm actually not sure as this is someone else's computer. Will ask them to try and remember.

Sony

Inphinity

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#1144120 30-Sep-2014 11:52

Catalyst driver crash, so either an issue with the driver, or the GPU is faulty.

sonyxperiageek

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#1176409 15-Nov-2014 18:57

Hi guys, a new BSOD screen keeps coming up now once I removed the Catalyst Control Panel completely... BSOD every 5 - 10 minutes. Anybody know the meaning of this new one please?

Thanks in advance!

Sony

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ckc

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#1176416 15-Nov-2014 19:19

That's the graphics driver. Not the Catalyst Control Software - that's the software that you use to control the card. The driver is how the kernel communicates with the hardware. Removing the CCC just removes a layer of software control.

So update the driver from the official HP site, and if it carries on doing it, video stress test applications. Try from within Windows first, then if it keeps BSoDing, then get Hiren's boot CD and try it from outside Windows.

sonyxperiageek

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#1176420 15-Nov-2014 19:31

What do you mean by "video stress test applications"?

Thanks.

Sony

ckc

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#1176427 15-Nov-2014 19:50

You could try FurMark or Video Memory Stress Test. There are a few others too. Hiren's boot CD contains a few memory testing applications for the video card that can be done outside the OS if the BSoDs continue to be produced by testing.

BSoDs are likely due to driver corruption (hence updating the drivers), and graphics card memory errors. They're unlikely to be produced by GPU errors. The error you have, PAGE_FAULT_IN_NONPAGED_AREA, is a memory error. If you can rule out the graphics card then you may want to test the memory with memtest86 (on Hiren's), but it's unlikely to be system memory.

If the driver update doesn't fix it, and if there are no memory errors on the card or system, then back up everything and reinstall Windows. Because that will then rule out all software and driver errors, and if it still does it, it's a hardware fault that hasn't been picked up.

nitrotech

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#1176428 15-Nov-2014 19:50

Looks like a typical HP GPU fault to me - if your drivers don't fix it (most likely they won't) then you could try reflowing the GPU otherwise looks like replacing the motherboard/laptop

sonyxperiageek

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#1176430 15-Nov-2014 19:52

nitrotech: Looks like a typical HP GPU fault to me - if your drivers don't fix it (most likely they won't) then you could try reflowing the GPU otherwise looks like replacing the motherboard/laptop

Reflowing the GPU? What does that mean?

Sony

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sonyxperiageek

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#1176431 15-Nov-2014 19:54

I really hoped I wouldn't have to reinstall Windows.. So many applications to have to reinstall again!

Sony

ckc

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#1176435 15-Nov-2014 19:58

On 7 you can do a refresh. It'll keep your files and leave a list of programs to reinstall on your desktop. My Windows installs are a PITA to fix that way because of all the non-installed programs that don't appear in the refresh list. :)

sonyxperiageek

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#1176437 15-Nov-2014 20:04

Meh, looks like I will just reinstall Windows from the HP recovery partition and see what happens. Hopefully it will be sorted then!

Thanks again for all your help guys! Much appreciated!

Sony

nitrotech

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#1176451 15-Nov-2014 21:01

sonyxperiageek:
nitrotech: Looks like a typical HP GPU fault to me - if your drivers don't fix it (most likely they won't) then you could try reflowing the GPU otherwise looks like replacing the motherboard/laptop

Reflowing the GPU? What does that mean?

This video is a good demonstration (not for your particular model but a good example of how to do it) - https://www.youtube.com/watch?v=VldNJ7IvWhY

But eliminate all other possible causes first as this really is a last resort.

Note that the reflow can completely bugger the whole thing so I accept no responsibility etc....

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