Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


1445 posts

Uber Geek
+1 received by user: 152

Subscriber

Topic # 154362 25-Oct-2014 16:36
Send private message

Hi,

I've got an MS Surface Pro 1st gen whose SSD appears to have suffered a failure.  It firstly won't boot up at all, and when I try to recover/reset from a USB it gets 2% in and stops with an error relating to input/output.  Even trying to format the drives from within a Linux live usb fails.

The problem I have here is that being a sealed unit I cannot change or fix it myself and it is out of warranty with MS by about 2 months.  Now, I don't have the receipt anymore so I'm not sure whether the CGA is able to cover me?  I can pay MS to repair it but I suspect it will be quite a hefty fee if it is the SSD.

What are my options?

Cheers,

Chris

Create new topic
965 posts

Ultimate Geek
+1 received by user: 416

Trusted
Subscriber



1445 posts

Uber Geek
+1 received by user: 152

Subscriber

  Reply # 1162028 25-Oct-2014 16:45
Send private message

Ah no that won't help, essentially the SSD is screwed as it won't do anything... Boot, format, Diskpart clean, gpart in Linux etc.  Reports constant I/O errors.

965 posts

Ultimate Geek
+1 received by user: 416

Trusted
Subscriber

  Reply # 1162029 25-Oct-2014 16:48
Send private message

Sorry, did not read far enough down to see the bit about cloning the drive that was already in there. :(

Brumfondl





14347 posts

Uber Geek
+1 received by user: 1866


  Reply # 1162030 25-Oct-2014 16:57
Send private message

If it was purchased for personal use, and you didn't damage it, file a cga claim with the retailer.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.