Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

1435 posts

Uber Geek
+1 received by user: 150


Topic # 154362 25-Oct-2014 16:36
Send private message


I've got an MS Surface Pro 1st gen whose SSD appears to have suffered a failure.  It firstly won't boot up at all, and when I try to recover/reset from a USB it gets 2% in and stops with an error relating to input/output.  Even trying to format the drives from within a Linux live usb fails.

The problem I have here is that being a sealed unit I cannot change or fix it myself and it is out of warranty with MS by about 2 months.  Now, I don't have the receipt anymore so I'm not sure whether the CGA is able to cover me?  I can pay MS to repair it but I suspect it will be quite a hefty fee if it is the SSD.

What are my options?



Create new topic
930 posts

Ultimate Geek
+1 received by user: 404


1435 posts

Uber Geek
+1 received by user: 150


  Reply # 1162028 25-Oct-2014 16:45
Send private message

Ah no that won't help, essentially the SSD is screwed as it won't do anything... Boot, format, Diskpart clean, gpart in Linux etc.  Reports constant I/O errors.

930 posts

Ultimate Geek
+1 received by user: 404


  Reply # 1162029 25-Oct-2014 16:48
Send private message

Sorry, did not read far enough down to see the bit about cloning the drive that was already in there. :(


14203 posts

Uber Geek
+1 received by user: 1825

  Reply # 1162030 25-Oct-2014 16:57
Send private message

If it was purchased for personal use, and you didn't damage it, file a cga claim with the retailer.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

The Warehouse leaps into the AI future with Google
Posted 15-Aug-2018 17:56

Targus set sights on enterprise and consumer growth in New Zealand
Posted 13-Aug-2018 13:47

Huawei to distribute nova 3i in New Zealand
Posted 9-Aug-2018 16:23

Home robot Vector to be available in New Zealand stores
Posted 9-Aug-2018 14:47

Panasonic announces new 2018 OLED TV line up
Posted 7-Aug-2018 16:38

Kordia completes first live 4K TV broadcast
Posted 1-Aug-2018 13:00

Schools get safer and smarter internet with Managed Network Upgrade
Posted 30-Jul-2018 20:01

DNC wants a safer .nz in the coming year
Posted 26-Jul-2018 16:08

Auldhouse becomes an AWS Authorised Training Delivery Partner in New Zealand
Posted 26-Jul-2018 15:55

Rakuten Kobo launches Kobo Clara HD entry level reader
Posted 26-Jul-2018 15:44

Kiwi team reaches semi-finals at the Microsoft Imagine Cup
Posted 26-Jul-2018 15:38

KidsCan App to Help Kiwi Children in Need
Posted 26-Jul-2018 15:32

FUJIFILM announces new high-performance lenses
Posted 24-Jul-2018 14:57

New FUJIFILM XF10 introduces square mode for Instagram sharing
Posted 24-Jul-2018 14:44

OPPO brings advanced technology to the smartphone market with new device
Posted 24-Jul-2018 09:20

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.