Hi,
I've got an MS Surface Pro 1st gen whose SSD appears to have suffered a failure. It firstly won't boot up at all, and when I try to recover/reset from a USB it gets 2% in and stops with an error relating to input/output. Even trying to format the drives from within a Linux live usb fails.
The problem I have here is that being a sealed unit I cannot change or fix it myself and it is out of warranty with MS by about 2 months. Now, I don't have the receipt anymore so I'm not sure whether the CGA is able to cover me? I can pay MS to repair it but I suspect it will be quite a hefty fee if it is the SSD.
What are my options?
Cheers,
Chris