Hi,

I've got an MS Surface Pro 1st gen whose SSD appears to have suffered a failure.  It firstly won't boot up at all, and when I try to recover/reset from a USB it gets 2% in and stops with an error relating to input/output.  Even trying to format the drives from within a Linux live usb fails.

The problem I have here is that being a sealed unit I cannot change or fix it myself and it is out of warranty with MS by about 2 months.  Now, I don't have the receipt anymore so I'm not sure whether the CGA is able to cover me?  I can pay MS to repair it but I suspect it will be quite a hefty fee if it is the SSD.

What are my options?

Cheers,

Chris