Sony VAIO e series laptop screen fault

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Dingbatt

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#162187 1-Feb-2015 13:28

My son's e series laptop has developed a fault whereby the display has a flickering image in the bottom third of the screen that is a copy of the full screen display and it has a slightly pink hue. Almost like a v-synch problem on an old CRT TV. It is present right from initial power up so I don't believe it is a Windows (8.1) problem, but I checked the drivers anyway. When I connect an LCD TV via HDMI the picture on the TV is perfect (whether in clone, extend or TV only mode). In all cases when the laptop screen is on, it flickers. Moving the lid ( a la broken wire) doesn't alter the fault.

From the above I believe there is a hardware fault after the graphics processor to the laptop's LCD. I have run diagnostics but no faults have been found. Is there anything else I should try before taking it in for repair?

“We’ve arranged a society based on science and technology, in which nobody understands anything about science technology. Carl Sagan 1996

Dingbatt

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#1236967 13-Feb-2015 08:42

Update. Took the laptop in to be repaired. It was a failed screen and has now been replaced. Might contact Sony and see what their opinion is on 20 months being 'acceptable' and 'fit for purpose' with respect to the CGA.

Edit: MODS Feel free to delete this thread as I'm the only one that's contributed to it.

“We’ve arranged a society based on science and technology, in which nobody understands anything about science technology. Carl Sagan 1996

dafman

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#1236987 13-Feb-2015 09:02

Dingbatt: Update. Took the laptop in to be repaired. It was a failed screen and has now been replaced. Might contact Sony and see what their opinion is on 20 months being 'acceptable' and 'fit for purpose' with respect to the CGA.

Edit: MODS Feel free to delete this thread as I'm the only one that's contributed to it.

Sony replaced my screen at about the same age under CGA. Purchased via Noel Leeming and I quoted the CGA when I took it in to NL for repair. So you should be ok, me thinks.