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1 post

Wannabe Geek


Topic # 182495 18-Oct-2015 16:00
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Hey Guys,

I'm new to the community. So I have this problem with my HP Elitebook 8460p. A couple of nights ago I forced my laptop off by removing the battery (I was too lazy to turn it off properly). So the next day I went to turn it on it goes to the the HP screen where I can access the menu and stuff but if I leave it to turn on it goes blank then turns off and goes to the Hp screen and keeps repeating this process. I don't have access to BIOS Administration as I haven't used it for a couple of years and have no clue what the password is. But I do have access to my BIOS secondary account which is basically useless but it opens with my fingerprint. If I try to use Hp smartkey it takes me into the boot loop. So basically I feel like I'm screwed. I have some very important files on the pc and have no back up. Also I have reseated the ram. Also during this loop the caps lock light flashes.

I'm running Windows 10, I was running windows 7 couple of months ago.
My problem is similar to this https://www.youtube.com/watch?v=dhwyfPo-SPU

Thanks In Advance

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374 posts

Ultimate Geek
+1 received by user: 51


  Reply # 1409549 20-Oct-2015 03:07
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Hi not sure if applicable to your model

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03439317




My gear 55" Samsung 4K SUHD LCD HDR , Denon AVR-4200W Reciever in 7.1.2 Surround , Denon 2 Channel Amp to power ceiling speakers , Combination of Polk Audio Fronts And Tannoy Surrounds plus 2 Cambridge Audio Ceiling Speakers Pioneer Downfiring Subwoofer , Oppo UDP-203 UHD Player , Roku Ultra , Apple TV 3

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