Driver_Power State_Failure SP3 W8.1

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MikeAqua

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#185859 8-Dec-2015 11:33

I get the following fatal error regularly when using my Surface pro 3 on it's dock (microsoft dock).

There is a fix for this suggested by a number of authors, but it's too complicated for me to implement on computer I don't own.

I'm interested to know if anyone has experienced the same behaviour and found circumstances when it occurs.

It seems to happen to me when the computer: -
- Has been locked while in the dock; then
- Left for long enough to enter sleep/hibernate mode; and
- I have reactivated it while it's in the dock.

Mike

StructureDr

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#1442814 8-Dec-2015 15:02

I've had this form of failure regularly over the last year - both on W8.1 and W10. It does not seem to be limited to the dock, basically I found I could not trust the device to sleep at all.

The only workaround I have managed to implement is to set the device to hibernate directly rather than sleeping - which is far from ideal, but no firmware solution seems to have eventuated yet.

networkn

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#1442919 8-Dec-2015 16:31

Yes we have seen this a lot.

MikeAqua

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#1443339 9-Dec-2015 09:25

Thanks for the replies. Interesting to read.

I only get this issue when waking the device, or powering it on in the dock. I though sleep was the issue but I powered off last night and got the issue at power on (in the dock) today.

Never seen it when using the unit stand alone, or at home on a Toshiba USB dock. My Surface Pro 1 has never done it.

I'll just have to work around by un-docking to start. Fortunately this is easy to do on the surface dock.

Mike