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Topic # 195133 7-Apr-2016 11:36
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I put a 500GB 850 EVO in a Lenovo E520 laptop (replacing the HDD) about 6 months ago. Its on Win 10 Pro. It works fine except....

 

 

 

when it boots up it goes rapidly to the blue Windows window thing, then it beeps, the logo disappears to leave a blank (but I think still on) screen and it just sits there for 77 seconds (yes I timed it), then its back to normal, login screen etc all fine. I presume its not a boot order thing as it goes to the initial Windows logo pretty quick.

 

 

 

Anyone any ideas please ?





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  Reply # 1527548 7-Apr-2016 11:38
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Had a look at the Event Viewer?





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  Reply # 1527549 7-Apr-2016 11:39
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Nope. Never even heard of it, but will take a look.





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  Reply # 1527550 7-Apr-2016 11:44
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Boot into safe mode - does it take as long ? If no, then suspect software issue - check whats running on startup etc in your services.

 

 





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  Reply # 1527558 7-Apr-2016 11:47
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Reboot, then have a hunt for the Event Viewer (you should be able to search for it from the Start menu).  Look in the Windows Logs, System area, first.

 

Look in the Source column for EventLog and this should be when the Event Log service starts when Windows is booting.  Look for stuff tagged with yellow or red icons.  Not all the red/yellow items are things to be concerned about.

 

My first guess is that a Windows Service (there are dozens) is not starting correctly, and that Windows is waiting 60 seconds for it, then gives up waiting and continues booting.

 

This video might help (have not viewed it) https://www.youtube.com/watch?v=J6vUOyxmU1o 





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  Reply # 1527602 7-Apr-2016 12:48
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Is it possibly trying to PXE network boot (or other device), before failing and moving to the next boot device.?

 

Try looking at the startup boot order in the bios.

 

Otherwise it might be another partition its trying to boot from, before cycling to the next. Try loading EasyBCD and see if you can choose the correct windows install to boot.


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  Reply # 1527631 7-Apr-2016 13:24
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If the blue Windows Logo is coming up pretty quickly, then going to blank screen before the login screen comes up, then it is not BIOS related (boot order/network boot etc.)

 

In that case, it will be Windows causing the issue - most likely a driver or service. Can you boot to safe mode - does that happen quickly?

 

Check drivers, and services - disable any services that Windows doesn't need (does W10 have MSCONFIG?) and re-enable one by one until the issue comes back. Event Viewer should tell you if a service is hanging though.

 


Edit: Just had another thought - I have an EVO840 in my system (250GB one) and it was a little bit iffy when I first loaded it up. After I did a firmware upgrade on the SSD it seemed to fix those issues. Have you updated the firmware on the SSD?




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  Reply # 1527706 7-Apr-2016 14:41
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Have been fiddling around a bit. Tried downloading Samsung's Magick SSD software thingy, which said update the driver. That didn't help. Looked in Event Viewer and saw some errors, but eventually noticed they were during shut down, not boot up.

 

 

 

However, Event Viewer always has a message at start up about 'the system time has changed to.....' 'System time synchronized with the hardware clock' and about 76 seconds later 'There are 0x1 boot options on this system'.

 

 

 

Think maybe need a new battery for the system clock ? would that step really take 70-odd seconds to synchronize ?





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  Reply # 1527710 7-Apr-2016 14:48
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I wouldn't expect a battery change to help.  Batteries help keep the clock running when the computer is powered off and the only time I have replaced batteries is when the clock no longer keeps time when the computer is off.  It says 'synchronized with' which suggests to me it is saying that it was able to sync successfully (so no issues with that process).

 

Perhaps have a look in the Application Log at around that time to see if anything there is significant.

 

Have a look in SERVICES for the machine (search from the start menu) and see if there are any services set to start AUTOMATICALLY but are not in a 'running' state.  You can try starting these with a right-click.  SOme services will start and automatically stop because they are not required.  Any that come up with a failure to start would be of interest.





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  Reply # 1527737 7-Apr-2016 15:45
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As far as I can see, the only thing that should start automatically (without being triggered or delayed) is Windows Defender Service. When I try to start it I get Error 57, cannot verify digital signature, might be incorrectly signed or damaged, etc. Thought this might be because I (still) use Norton, which I guess disables it, but still, maybe I should try to stop it starting in the first place ?





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  Reply # 1527827 7-Apr-2016 17:58
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That sounds sensible.  Yes, right-click, properties, on that service and set it to disabled.  I don't think this will be the cause of the startup delay (I assume you got the error message quickly).





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  Reply # 1527896 7-Apr-2016 19:37
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Windows Defender error doesn't seem to be causing slow boot up. However...

 

 

 

The Lenonvo has native Intel HD Graphics and an AMD 6700 graphics card and I came across this article which suggests disabling the AMD to see if it helps. Well it does - that 77 sec delay turns into a brief flash on the screen and then the login screen. Yay methinks. Unfortunately it also turns the native 1366x768 screen into a 1024x768 screen with no higher resolutions available. So turn the AMD back on and the normal resolution is back and so unfortunately is the delay. Article says update graphics driver. No Problem except AMD's 'check for the latest driver for your laptop' says am already on the latest driver.

 

 

 

Oh, it also suggests removing some graphics power saving thing in the registry. Might have a go if I'm feeling adventurous.

 

 

 

See http://www.expertreviews.co.uk/software/operating-systems/1403760/how-to-fix-the-windows-10-slow-boot-bug

 

 





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  Reply # 1527928 7-Apr-2016 19:53
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The Intel web site has a driver updated wizard.

Well done tracking that down.




"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

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