laptop - insurance repair

Forums › Laptops and mobile computers › laptop - insurance repair

myndlyz

472 posts

Ultimate Geek

#201847 6-Sep-2016 17:09

hey guys

just need some help/opinion on something. I have a Toshiba P70-B laptop it just came back today from an insurance repair, the laptop had dropped and the screen had damaged. On the completion checklist it says:

"the HDD was damaged from the event and is corrupting data. No data could be transfer that wasnt corrupt. A new Toshiba drive has been installed and Windows 10 OS installed and activated."

They returned my damaged hdd back with my laptop. The problem is, the damaged hdd is model number MQ02ABD100 and the new hdd is MQ01ABD100.

Now im not sure if its just me, but as I was turning on my laptop and setting everything up, it just felt slow, which prompted me to download speccy and notice that the hard drive is not the same.

Here are the two hard drive info:

https://eshop.macsales.com/item/Toshiba/MQ02ABD100H/

and

http://www.newegg.com/Product/Product.aspx?Item=9SIA2W02KN0946

Is it just me being paranoid or is there an actual performance difference between the two? Should I keep it or let the insurance company know that I am not going to accept it as is?

I would really appreciate any suggestions or feedback.

Thanks guys

ubergeeknz

3344 posts

Uber Geek

Trusted

Vocus

#1624719 6-Sep-2016 17:13

edit: misread

Big difference between "MQ02ABD100" and "MQ02ABD100H" - which is your old drive model?

myndlyz

472 posts

Ultimate Geek

#1624721 6-Sep-2016 17:17

ubergeeknz:

edit: misread

Big difference between "MQ02ABD100" and "MQ02ABD100H" - which is your old drive model?

old is MQ02ABD100H and new is MQ02ABD100

ubergeeknz

3344 posts

Uber Geek

Trusted

Vocus

#1624722 6-Sep-2016 17:19

myndlyz:

ubergeeknz:

edit: misread

Big difference between "MQ02ABD100" and "MQ02ABD100H" - which is your old drive model?

old is MQ02ABD100H and new is MQ02ABD100

OK then, that is quite a different drive. The "H" is a hybrid SSHD, and will be much faster. Demand it replaced like-for-like.

myndlyz

472 posts

Ultimate Geek

#1624725 6-Sep-2016 17:21

ubergeeknz:

myndlyz:

ubergeeknz:

edit: misread

Big difference between "MQ02ABD100" and "MQ02ABD100H" - which is your old drive model?

old is MQ02ABD100H and new is MQ02ABD100

OK then, that is quite a different drive. The "H" is a hybrid SSHD, and will be much faster. Demand it replaced like-for-like.

wow thanks so much for your quick reply. very much appreciated

Dynamic

3866 posts

Uber Geek

ID Verified

Trusted

Lifetime subscriber

#1624726 6-Sep-2016 17:24

I agree. The performance difference will be noticeable. There is no doubt they have made an error and should fix it.

Likely the error was an honest mistake so I wouldn't be too grumpy with them.

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

Referral links to services I use, really like, and may be rewarded if you sign up:
PocketSmith for budgeting and personal finance management. A great Kiwi company.

myndlyz

472 posts

Ultimate Geek

#1624727 6-Sep-2016 17:26

Dynamic:
I agree. The performance difference will be noticeable. There is no doubt they have made an error and should fix it.

Likely the error was an honest mistake so I wouldn't be too grumpy with them.

yup i definitely wont get grumpy as they have been a good company to deal with.

MadEngineer

4271 posts

Uber Geek

Trusted

#1624754 6-Sep-2016 18:54

Does this not depend on your insurance policy? Some will replace equivalent at the current value for example?

You're not on Atlantis anymore, Duncan Idaho.

Equinox IT

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.

Jase2985

13457 posts

Uber Geek

ID Verified

Lifetime subscriber

#1624761 6-Sep-2016 19:05

MadEngineer: Does this not depend on your insurance policy? Some will replace equivalent at the current value for example?

but its not an equivalent though

one has a SSD built in the other doesn't

MadEngineer

4271 posts

Uber Geek

Trusted

#1624784 6-Sep-2016 20:13

I'm talking market value vs replacement value, not whether or not it's the same spec.

For example many moons ago when I had my old nokia n80 replaced under insurance they were not able to replace it as it was a short lived model. They didn't want to replace with the equivalent which was an n95 as this was considered an "upgrade" and wanted to give me the depreciated market value for my n80 which was some other phone with no wifi.

(They did in the end when I dug my heals in and provided a side by side spec sheet comparison)

You're not on Atlantis anymore, Duncan Idaho.

Jase2985

13457 posts

Uber Geek

ID Verified

Lifetime subscriber

#1624793 6-Sep-2016 20:36

give there is about $40 between the 2 when it comes to price and they/different brands are available, i suspect its not the case of not being able to get one.

there is no reason why it couldnt have been replaced with a like item.

like people have said its probably an honest mistake.

1101

3122 posts

Uber Geek

#1625001 7-Sep-2016 11:44

Jase2985:

MadEngineer: Does this not depend on your insurance policy? Some will replace equivalent at the current value for example?
but its not an equivalent though

one has a SSD built in the other doesn't

actually...not really.
it has 8G flash ram . Hardly a lot.
That will only give any speed(read) increased for that cached data ( faster bootup etc)
And both are slow 5400 rpm drives anyway.

Not 100% sure, but doesnt the hybrid drive have to 'learn' what data to cache , after that it should be somewhat faster
to load win etc.

If REALLY wanting a speed boost, go & buy a SSD

MadEngineer

4271 posts

Uber Geek

Trusted

#1625129 7-Sep-2016 15:48

Those sshd drives do make for a small boost in performance. I always install them when replacing laptop hard drives unless the owner wants the cheapest possible. Not at all ssd like however.

You're not on Atlantis anymore, Duncan Idaho.