Is Dell trying to kill off business in Aus/NZ?

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vyfster

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# 208873 3-Mar-2017 11:10

I've been looking to get a new laptop for a while now and noticed that Dell have a new 2-in-1 which is the Latitude 5285. I almost fell off my chair when I saw the price though. (Granted, the Latitude 7275 wasn't exactly cheap either.) Out of curiosity I decided to compare the price to the Dell US store. Dell NZ - NZ$3344.20, Dell US - ~NZ$1273.20 (using xe.com to do the conversion). It's almost 1/3 of the price. WTH?

It almost seems as if Dell don't want to sell these in Aus/NZ - I haven't checked the Aus price, but have assumed it to be similar to the NZ price. Can someone explain the huge price differences? I get economies of scale, but to this degree!?

Url's to products:

NZ - http://www.dell.com/nz/business/p/latitude-12-5285-2-in-1-laptop/pd?ref=PD_OC

US - http://www.dell.com/us/business/p/latitude-12-5285-2-in-1-laptop/pd

Guess I won't be getting one of these from Dell NZ then!

*Edited - Latitude 5275 to Latitude 7275

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# 1729342 3-Mar-2017 11:13

It's not even economy of scale.They'd still be made in the same place, it's just shipping, which might cost $100 sent express courier, plus import fees and tax.

Behodar

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# 1729344 3-Mar-2017 11:16

The NZ price includes GST so you need to factor that in - but even then it's still more than twice the price!

Dratsab

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# 1729381 3-Mar-2017 12:28

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I don't think they're trying to kill off their business here, they've got plenty of Government supply contracts. I think it's more a case of recognising that many other retailers gouge the local populace on the pretexts of "shipping costs" and "economies of scale" and wanting a slice of that particular pie.

mattwnz

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# 1729404 3-Mar-2017 13:32

Maybe they just want better margins per sale so they don't need to sell as many.

mudguard

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# 1730490 5-Mar-2017 18:15

Is there any downside to buying something like this from the US? Either picking it up when you're there, or buying it and using youshop? I mean the hardware and software isn't region specific is it? It's not like the odd phone where you might get a region specific one and it's missing a band or two.

Just an NZ plug and that's it?

Behodar

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# 1730496 5-Mar-2017 18:22

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It may not support all local Wi-Fi bands.

mattwnz

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# 1730502 5-Mar-2017 18:43

mudguard:

Is there any downside to buying something like this from the US? Either picking it up when you're there, or buying it and using youshop? I mean the hardware and software isn't region specific is it? It's not like the odd phone where you might get a region specific one and it's missing a band or two.

Just an NZ plug and that's it?

CGA and perhaps warranty? You don't really want to send it back to the US in case of a problem , unless you can get an international warranty.

mudguard

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# 1730519 5-Mar-2017 19:39

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mattwnz:

CGA and perhaps warranty? You don't really want to send it back to the US in case of a problem , unless you can get an international warranty.

Yep that's true. Though I guess I could buy two for less than the NZ price. And keep one as a spare!

Dratsab

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# 1730527 5-Mar-2017 20:09

Behodar: It may not support all local Wi-Fi bands.

Specifically channels 12 and 13. Some useful info here.

blakamin

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# 1730532 5-Mar-2017 20:13

Starting at $3k in Oz... smh

Edit: The I7 in the US is $1688 and in Oz is $5104.

Eff Dell... For the future, in my household. Mrs currently has a Dell, wont be getting another.

Rikkitic

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# 1730539 5-Mar-2017 20:31

Dratsab: I don't think they're trying to kill off their business here, they've got plenty of Government supply contracts. I think it's more a case of recognising that many other retailers gouge the local populace on the pretexts of "shipping costs" and "economies of scale" and wanting a slice of that particular pie.

Also known as greed.

I reject your reality and substitute my own. - Adam Savage

solutionz

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# 1730540 5-Mar-2017 20:33

It's to do with supply channels.

You'll likely find it available for significantly less ordering via a Dell Corporate Sales Rep or Ingram partner (PB Tech etc).

As an example just checked online price of a unit I've sourced special order via PB for $900, listed $2k on Dell site.

Dunnersfella

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# 1730542 5-Mar-2017 20:37

Or...

The manufacturer uses America to get all the market share, which in turn allows them to increase their buying power for chips etc.

They then up the price they sell to the smaller markets in order to make a profit.

It doesn't matter if they're selling internally or externally, places like NZ are seen by many companies as a place from which to generate revenue.

Sometimes the local supplier isn't actually price gouging OR being greedy. They're working with the cards they're dealt.

Of course, sometimes the local guys/girls are taking the piss and attempting to price gouge. But the only people who know are those running the companies.

macuser

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# 1730561 5-Mar-2017 21:17

Ingram kills Dell when there is a 2 week stock lead time but equivalent HP is in stock and ready to go

1101

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# 1730694 6-Mar-2017 09:51

Perhaps selling 1 or 2 of that model, to NZ, via online shoping is just more trouble than its worth for Dell, so they really dont care

It may also be to do with lipo shipping restrictions.
Perhaps Dell are using a ridiculously expensive courier service so they dont have lipo shipping issues to deal with ?

Youre taking a chance trying to ship anything with a lipo batt in it nowdays. Some couriers simply take a hard line & just ban everything with batts, and goods just get stuck at the border .

Even youship,youshop lists lithium batts as prohibited items .
Its a grey/murky area as to when & how batts can be sent, so many couriers find it easier just ban them

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