New OEM Toshiba battery won't charge or boot PC

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Shakingaj

17 posts

Geek

#214088 27-Apr-2017 12:15

I have a Toshiba Satellite L850. My battery was wearing out so I purchased an original OEM replacement from PB Tech.

Plugged in, red light flashes, no charge. Try to boot while AC adaptor is plugged in. Wouldn't do it. Replace new battery at 0% with old battery at 0%. Plug in AC adaptor, computer boots.

Replace new battery at PB Tech, saying faulty.

New battery at home, try above steps, same result. 2 faulty new batteries?

3rd new battery. Same result. Currently plugged in with no battery, but as soon as I put any other new battery, other than my old worn out one, into the laptop it won't boot.

WTF is going on?

Many thanks

AKLWestie

650 posts

Ultimate Geek
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Lifetime subscriber

#1771247 27-Apr-2017 13:53

May be the battery is not a genuine Toshiba part. How much did you pay for it?
Couple of years ago I bought one from sales@shoptoshiba.co.nz and it was around $200. Not cheap, but works really well.

Shakingaj

17 posts

Geek

#1771320 27-Apr-2017 14:50

No all three were genuine Toshiba OEM parts, with correct branding and part numbers. Unless PB Tech were ripping me off (doubtful). I paid about $95.

I just can't for the life of me figure out why it a) won't catch a charge when the old battery does just fine; and b) why it won't boot with a new battery in, on AC, even if battery isn't catching a charge???

MadEngineer

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#1771332 27-Apr-2017 15:21

Try to find someone with a compatible laptop to test?

You're not on Atlantis anymore, Duncan Idaho.