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107 posts

Master Geek


# 22215 20-May-2008 17:12
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will a usa brought laptop work here in new zealand.i'm going next month and looking to buy one if they are cheaper than here.is there anything i need to know or look out for?

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  # 132108 20-May-2008 17:21
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The main issue to be aware of is the warranty. Most laptops do not come with a worldwide warranty.

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  # 132109 20-May-2008 17:22
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Yes it will work.  The only thing you should be concered about is warranty - many companies don't offer worldwide warranties, only for the country the system was bought in.

 
 
 
 


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  # 132127 20-May-2008 18:17
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You will need to get an NZ power lead (just from the wall to the adaptor, like this) or a plug type changer like this, but that should be all. Just check the AC adaptor says 110 - 240 or similar as an input voltage (it should)

(once a DSE employee, always a DSE employee ;-) )

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Master Geek


  # 132241 21-May-2008 06:33
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Yes, it works.

I'm using a US laptop all the time, and a simple plug adaptor should suffice. As others have pointed out: Warranty is the issue. However, you can buy world-wide warranty from some laptop manufacturers. That might be an expensive option, though.

wlf

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Wannabe Geek


  # 132295 21-May-2008 11:27
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HP/Compaq, Acer have international warranty as standard
Sony don't
Dell I think you can pay extra and get it

not sure about others, check before you buy.

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  # 132300 21-May-2008 12:07
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AFAIK most laptops do not have international warranties, some of the manufacturers will allow you to buy a travelers warranty. But that is only when you are out of the country of purchase for up to three months.


ASUS offer a two year limited global hardware, and one year battery warranty.

 
 
 
 


wlf

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  # 132333 21-May-2008 14:43
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HP = international
Compaq = international
Fujitsu = international
Asus = international
Apple = international
Toshiba = international

acer = travellers (in my own experience they do not ask for proof of time in/out of country)

Lenovo = dependent on model

Dell = can be purchased (all NBD warranties are international)
Sony = can be purchased


It is clearly false to suggest that most laptops do not have international warranties.

freitasm, just because samsung will not honour warranty on one of their products, does not mean all international warranties are bogus.

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# 132341 21-May-2008 15:22
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When it comes to companies and services I am a pessimist. Most of the times companies provide a bad experience for customers. Really.

Those companies offer "international" warranty. I would say good luck trying to get those if you need.




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  # 132347 21-May-2008 16:04
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As freitasm has pointed out, international does not always mean international.

HP Warranty manual for dv6748tx: This HP limited warranty is valid only in the country of locality where HP has marketed this product. If you are outside the country or locality in which the product was marketed, you may be required to ship the product at your expense to an authorised repair center. HP will not alter form, fit, or function of this HP product to make it operate in a country for which it was never intended to function for legal or regulatory reasons.



With HP at least you will need to make sure that the laptop is sold here in NZ to make sure that you are guaranteed international warranty. Otherwise they may ask you to freight it to and from the USA to get it repaired under warranty. So in this case there may be a difference between warranty repair and full warranty which would cover freight etc to a local repair agent.

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