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411 posts

Ultimate Geek


Topic # 23172 20-Jun-2008 20:06
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The other day my sister decided to get a new computer, and because of the art stuff that she does, and the fact there was a relativly cheap Tablet on Trademe, she got one.

The first day was great, but at about 11pm last night, it went really weird. so I went to bed and figured it might sort itself out on its own. Turned it on this morning and it was going fine. (possible over heating)

So its been used heaps today installing new programs and using it as a basic computer and all that. Just now though, it has started doing its weird issues. What happens is that even during the HP BIOS screen, and then in the safe mode screen and throughout the entire computer, it has fuxxy vertical lines allover the screen, about every 5mm. Ocaisionally it will additionally have red squares allover the screen.

Any suggestions on what could be causing this? and what could be done to fix it?

I have the latest drivers installed from HP.

The resolution defaults to the lowest, and to 4bits, even changing it to the highest (what it is at normally) and 32 bit doesnt change it.




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BDFL - Memuneh
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Reply # 139474 20-Jun-2008 20:10
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The fact that it shows this even during the boot suggests it's not driver related. I think it's a hardware fault. Return it.




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Ultimate Geek

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  Reply # 139475 20-Jun-2008 20:16
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Was bought of TradeMe so returns aren't possible. Its a hard situation but you really do have to be careful when buying second hand







 
 
 
 


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  Reply # 139476 20-Jun-2008 20:16
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Ultimate Geek


  Reply # 139477 20-Jun-2008 20:17
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Thats why I mentioned that, turning it on now, it is going fine though. it started being weird when I posted that last reply. I turned it off to let it have a bit of a cool off. Will send the guy an email and see what he says




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Ultimate Geek


  Reply # 139479 20-Jun-2008 20:28
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The Laptop was brought off a company on trademe and it dooes come with a 3 month warrenty excluding software.

I wont name names about the seller was a relativly high profiile name on trademe, and I would have expected them to provide a laptop that wouldnt have these problems.

I have just typed this on it. and it seems to be going well now




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  Reply # 139480 20-Jun-2008 20:29
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Thats fantastic that it was from a dealer, good to hear there's an easy solution









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Ultimate Geek


  Reply # 139481 20-Jun-2008 20:34
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I will send them an email and give them an opportunity to send us a replacement. The laptop does also have a reasonably large amount of scratches. But would have been fine if it wasnt for this issue. Thanks for the confirmation on sending it back might give my technician a call on monday and see what he says also.




-- Divett Enterprises -- The Power Of Tomorrow --



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Ultimate Geek


  Reply # 139631 21-Jun-2008 20:53
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The shop that the laptop came from are exchanging it next week. So thtat has all worked out relativly fine.

She spent a while doing the handwriting recognition tutorials and all that stuff. (The stuff that takes ages, and is really boring to do again)

Is there a way to put the recognition intoa  file to transfer to the new tablet when it arrives? Does the Files and Settings Transfer wizard copy this stuff?

Thanks




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