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440 posts

Ultimate Geek
+1 received by user: 135


Topic # 232156 2-Apr-2018 01:47
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Hi,

 

I have a mid 2014 Macbook pro 15" which is mostly in good nick, however recently it's started shutting down randomly mid-use.

 

I have yet to detect a pattern to the shutdowns, sometimes it won't happen for a day, and other times it'll happen 5 times within the same hour, under low load, high load, plugged in, on battery, it's totally random.

 

Typically the screen goes black first, while keeping the keyboard backlighting on, then the fans will rev up and and after 15-30 seconds from the screen going black, will it then completely shut itself off.

 

Has anyone had this before? I've reset the SMC and tried finding other various solutions online to no avail.

 

Would it be acceptable to try get Apple to look at it under the consumer guarantees act or would I be pushing it a bit given it's age - even though I paid over $2k for it a year ago.

 

Cheers,

 

Aidan


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2886 posts

Uber Geek
+1 received by user: 269


  Reply # 1986998 2-Apr-2018 06:24
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So did you buy it 2nd hand, if you’ve only had it for a year?
Message me the serial number and I can check exactly how old it is.

Have you also reset the nvram?






440 posts

Ultimate Geek
+1 received by user: 135


  Reply # 1987140 2-Apr-2018 13:09
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CYaBro: So did you buy it 2nd hand, if you’ve only had it for a year?
Message me the serial number and I can check exactly how old it is.

Have you also reset the nvram?

 

 

 

Yea I bought it second hand a year ago from a second hand apple store in Napier (Apple on Lighthouse or something like that?).

 

I will give resetting the NVRAM a go.

 

 

 

Cheers,

 

Aidan


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