Help.. i have a Toshiba Qosmio Laptop.. that I have been trying for months to get a new battery for it.. 

I don't know if the problem is with the Laptop or with the 5 batteries I have already bought off Trademe.. some were original Toshiba ones and some other non-brand ones.. fortunately all were refunded. with most never even bothering to ask for the battery back.. are they really just selling dud batteries.. ?? The one I have in the laptop is an old 'replacement' battery that I have had for years.. and it is onloy good for aboout 10 mins unplugged.. 

Various problems have occurred wit these batteries.. with a couple of them.. I got the "No Battery detected" balloon.. Others Showed as fully charged and then the laptop died after a few minutes.. 

I have just got another one.. This time and original Toshiba one.. (double the price of 'replacement' batteries) and when I clicked it in.. with power cord unplugged.. laptop had no power and would not start.. so I plugged it in and it soon (in less than an hour) charged up to 100% .. but when I unplugged the cord.. it lasted only a few minutes.. 

So i plugged it in again and this time left it in for hours..  the following Windows generated battery Report..  shows what happened.. 

I have had it plugged in for hours and while the battery shows as 100% charged.. (from the battery icon) the reports all show it never gets over 34%.. 

So my question is .. Have I been delivered 'another' dud battery.. or is something in my WIN 10 system stopping it from charging fully?? 

I have tried all the things I could find on You Tube tutorials.. deleted drivers etc.. But I do not know what to do now.. 

I thought I saw in some info about some settings for choosing what rate to charge battery to.. but I can find no such options in Win 10. 

The other thing I have some concern with is that the details of the current battery show that the Design capacity is 555,080 mWh But the originnal Toshiba Battery is only 4,400 mAh and the fact that the Manufacturers name does not show on the Battery Report 

Any guidance would be greatly appreciated.. or suggestions as to were to look.. or what to search on for answers..