I purchased a Compaq Presario V3500 when I started uni in July. A few weeks later I noticed that the the keys around the 8 and the 9 dove down a bit but stupidly I didn't take it back because I really needed it for my course and couldn't afford any down time. Eight weeks later I was viewing the laptop from an angle (probably the first time I wasn't in front of it) and noticed that the screen had three or four defects, quite large blotches, something to do with pixels maybe but it can only be seen from an angle. Finally, a couple of weeks ago I've been hearing these noises which are hard to explain but they are quite high pitch and sounds like its coming from the hard drive, but usually its ultra quiet so I don't think the noise is normal because I've never heard this type of sound on any computer and its really concerning. When its making the noise, the system freezes and I've got to wait for it to stop, today while it was making this noise the screen went white and had black lines through it on a slight angle. I had to manually turn it off.

In no way will I be able to afford another laptop hence I've really looked after this one since purchasing it. I went back to Harvey Norman, they brushed me off saying I'd mistreated it which made me really angry and disappointed because I know I haven't mistreated it.

Has anyone else had any problems with these laptops?

What rights do I have?

Any advice would be appreciated.

Cheers