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conorseed

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#282737 8-Mar-2021 18:15
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Hey there, I hope you're having a better start to the week than me...

 

My windows laptop has just died this morning. It's a Gigabyte Sabre 15, with dual storage (256gb ssd, 1tb hdd). 

 

It was doing weird things so decided to do a factory reset via the windows 10 reset in the settings app. Left it to do it's thing and then came back to a blue screen saying:
"Your PC needs to be repaired. A required device isn't connected or can't be accessed."

 

Tried restarting and it kept coming back to that screen. Bugger.

 

So then I created a bootable Win 10 USB, booted into it, deleted the HDD and SSD, and tried reinstalling on the SSD. It created the partitions and then failed. So I deleted the main partition and tried again... this time it gets most of the way through the install and then says,
"Windows could not prepare the computer to boot into the next phase of installation. To install Windows, restart the installation."

 

Going into the bios, I can see the two drives listed. But I can't select either of them as boot drives for some reason.

 

I've even removed the HDD so just the SSD is in there and tried the installation. Same result.

 

This is infuriating! haha.

 

Does anyone have any thoughts/ideas for me please?


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CYaBro
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  #2670302 8-Mar-2021 21:20
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What was the wierd thing it was doing?
It’s possible it actually has a hardware issue, have you run a RAM test on it?
Not sure if those have any sort of diagnostics built into the bios?




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conorseed

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  #2670304 8-Mar-2021 21:25
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CYaBro: What was the wierd thing it was doing?

 

It took a good 5 minutes to boot and login, which normally takes 30 seconds. Half the programs wouldn't start - they'd just pull back errors messages instead. But some did open and start... I could use Edge for instance (first time I've used it!), but not firefox or chrome. Downloaded something in edge, but then the download wouldn't open...

 

CYaBro: It’s possible it actually has a hardware issue, have you run a RAM test on it?
Not sure if those have any sort of diagnostics built into the bios?

 

Doesn't look like there's any diagnostics in the bios!


tchart
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  #2670343 9-Mar-2021 08:48
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Only time I've had behaviour like that was a failing SSD.



SpartanVXL
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  #2670377 9-Mar-2021 09:24
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Yup sounds like disk issues. I had similar when I took apart a mates Asus laptop to clean and repaste. In that case I had bumped the ribbon cables which provided the sata connections to the drives. Doing very weird things like you describe, 5min boot, apps failing to launch, till I reseated it properly.

Try installing on the HDD if you can, otherwise try run a ubuntu usb to run diagnostics.

CYaBro
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  #2670485 9-Mar-2021 14:35
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Agree with the others, that sounds like a faulty SSD so as suggested try install to the HDD instead and see how it goes.

 

 





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