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Greendrake

86 posts

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#282798 12-Mar-2021 17:44
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Bought this 21" RK3399 Android wall-mount touch screen last year from someone in China. Worked fine for several months hanging on the wall, displaying streaming videos 12 hours a day (must have been hard job for it I admit).

 

One day it just abruptly turned off while working, and it won't start up ever since. Sending it back to China for warranty repairs and back is obviously uneconomical.

 

This is how it looks inside, no visible damage, no popped capacitors etc.:

 

Click to see full size

 

Any ideas what could have died in it? Power supply is okay.

 

Would these parts be of any interest to anyone if I try to sell them?

 

 

 

 





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andrewNZ
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  #2672387 12-Mar-2021 17:51
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Are you certain it's not turning on rather than just the backlight not working?



Greendrake

86 posts

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  #2672397 12-Mar-2021 18:22
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andrewNZ: Are you certain it's not turning on rather than just the backlight not working?

 

It did play Android startup sound after like 20 seconds since powering on. Now it doesn't.





1101
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  #2674724 15-Mar-2021 09:27
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Start the usual fault tracing routines. You'll need a SMD removal/replacement soldering setup & a technicians Microscope for soldering SMD's

 

The reality is, the chances of av home user fixing this is almost zero .  :-(
There are places that can fix them & do the onboard repairs , but it wont be cheap .

Start by checking the output from the power supply board .
Unplug & replug the cables .
Look for broken USB ports , Ive seen that cause power on issues (USB socket pins shorted)

 

 


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