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duckDecoy

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#289377 2-Sep-2021 13:29
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I have an ASUS FX502 GL502VML laptop.  Running windows 10 pro. 

 

If I leave the laptop it goes to sleep (I think this is the term), the screen goes black.  When i hit a key or wiggle the mouse the screen goes first a light black for a few seconds (so the screen is definitely doing something) and then the login screen appears.

 

Lately, and its getting more and more common, the screen goes to the light black bit but never ever carries on to the login screen.  The lights on the keyboard are on, the fan is going, I can see the battery and HD lights etc, but it never ever comes back to the login screen and I have to reboot.

 

Can anyone give me pointers as to what to look into?  I'm not hugely techy.  I've tried googling but haven't come up with much, but I am probably not using the correct terms.

 

Thanks


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thenine
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  #2775884 10-Sep-2021 10:28
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Sounds like it might be in hibernation mode? If you touch the on button does it boot to the login screen straight away? 

 

Check the power settings and check. If it is then you can just change it. 

 

Or you can check the bios. 

 




Oblivian
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  #2775889 10-Sep-2021 10:42
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'Modern Standby' has bugs like this

 

Has tendency to power stuff down to bare minimal for faster appearing running windows/startup

 

With the downside, lots of things don't recover and just crash.

 

https://www.asus.com/me-en/support/FAQ/1035447/ 


timmmay
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  #2775897 10-Sep-2021 10:57
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Have you tried turning it off then on again? ;) Or a Windows reinstall? Or just disabling sleep mode.

 

 


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