Hi everyone,

I put my ASUS G1s laptop in to be repaired on 30/07/2009 and was later told that there is a problem with the motherboard and it needs to be replaced. Luckily it was still under warranty.

Trouble is, there is a "worldwide shortage" of this particular component and I have been told that they are waiting for Taiwan(?) to make some more and send 'em over. This whole process could take in excess of 5-6 weeks.

In the meantime, I've been given a loan computer - about the size of an A4 piece of paper which has as much 'grunt' as my grandma.

I haven't had to put a laptop in for repair before - but 5-6 weeks sounds excessive to me. What do you think? Is this too long to wait for something which is under warranty? At what point am I entitled to a replacement machine? Believe it or not I don't even use it for games - I use it for work and only have the grunty machine to run Access and Crytal reports etc etc.

Tell me to "give em heaps and demand a new machine" (who do I speak to?), or tell me to "get over it and wait it out - it's not that long".

Feedback requested - thanks.
Bryan