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9 posts

Wannabe Geek

#62726 13-Jun-2010 19:57
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I bought an Acer Aspire 3660 on TradeMe but in order to reset back to factory settings I need to know the Acer Empowering Technology password. It is not the standard factory one of 000000 so the seller (or someone) has put one on, as it has a hint, but the seller has not replied to my emails yet and I need to know if it can be restored to factory settings without the password - in a "reasonably" easy-ish way (not totally computer stoopid) as it's a birthday present and time is running out.

Acer laptops apparently have a hidden partition that holds the restore to factory settings stuff in it (so-to-speak) so you don't need (or have) a recovery disc for it...
However, it should ba as easy as selecting "e-recovery" then "restore factory settings", but it has been password protected so I cannot go any further without it.
Some online forums mention removing Bios passwords etc, but although i'm not completely stoopid, I think it's a bit beyond me... and as i've already spent a couple of hundred on this lappy, I am dreading having to get "Need a Nerd" or similar out to do it... :(

thanks in advance

[Moderator edit (MF): moved to correct forum]

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9 posts

Wannabe Geek

#341356 14-Jun-2010 00:15
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BUMP... Please someone rescue me

4411 posts

Uber Geek

Lifetime subscriber

  #341378 14-Jun-2010 07:03
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Yes it is possible, unfortunately I cannot remember how to do it, but I have had to do it myself in the past.

Some laptops will also let you access the recovery console when it boots, with a certain key combination, have a google to see if your laptop has this option, as sometimes it will bypass the password.


246 posts

Master Geek

  #341404 14-Jun-2010 09:10
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hi there,
You can access the recovery partition at boot using F12 key. If you can't access this then another option is to order the recovery CDs from Acer for your laptop. Try their website on how to do this. Hope that helps.

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