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Topic # 62898 16-Jun-2010 21:33
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Is anyone having issues with their Laptops picking up wifi?

I took delivery for my new MBP today, but it seems I can't pick up my wifi router. I picked it up once, but havent ever since.


My iphone and every other wifi device I ise can pick it up fine, but not this machine.


I'm just doing a reinstallation now to try 10.6.3, to see if the 10.6.4 update was the problem, but im guess not - I have read a few other posts from people over at the Apple forum who have said they are having the same issue.








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  Reply # 342468 16-Jun-2010 21:57
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Well, reinstallation proved nothing but a waste of time.






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  Reply # 342517 17-Jun-2010 01:10
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That seems random, have had no problems with my MacBook (Running Linux)
It seems that either the Wifi Firmware Update failed, or there's just general issues. Take it in and get it serviced, it's possibly worth it. They might just replace the whole laptop seeing it's quite new.




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  Reply # 342538 17-Jun-2010 09:00
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I have a mid 2010 15" MacBook Pro. I've been using it for about two months, never had any problems with wifi on 10.6.3 or 10.6.4 (although I only updated to 10.6.4 last night). Signal strength is the same if not better than on my iPhone.

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  Reply # 342599 17-Jun-2010 11:03
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I've seen quite a few new MacBooks Pro on my bench, I don't recall any with WiFi issues.
Can your machine connect to ANY WiFi networks? 

Cheers,
Joseph 

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  Reply # 342601 17-Jun-2010 11:06
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Take it in and get it serviced, it's possibly worth it. They might just replace the whole laptop seeing it's quite new.


If it's within 10 working days from Date Of Purchase, and a hardware fault is verified by an AASP, you can request a DOA replacement from Apple (Not Magnum Mac or your reseller, this has to be authorized by Apple). 

Cheers,
Joseph 



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  Reply # 342610 17-Jun-2010 11:17
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Okay heres how it is:

I opened the bottom panel to check the plugs to see if they were all plugged in correctly and wiggled them around a little, and it seems to be working perfectly fine this morning.


but to answer your questions;

1. My warranty doesn't technically start will the 19th of this month, and I only took delivery of it yesterday afternoon.
2. No, it wouldn't connect to any network, but it would pick up ONE wireless network (not mine) every now and then, not on a consistent basis.
3. Thanks for the information regarding that, I spoke to the supplier and he has referred me to a company in auckland which he recommends for repairs etc, should I have any further issues regarding that. He did offer me the chance of a full refund though, which is cool, though of course, I don't want to do that.


Now, the wireless chip seems to be picking up my router, and I am currently at school and it is also working well, just like if not better, than my iPhone 3Gs.



Thanks for all your replies, guys.


 





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  Reply # 342629 17-Jun-2010 12:08
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I heard some brands of modems don't behave too well with Macs, I think from memory Linksys might have an issue

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  Reply # 342638 17-Jun-2010 12:39
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Start it up in Test mode and do a Hardware Test to see if that brings up something... For ultimate help, It maybe worth to try the apple forums...

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  Reply # 342644 17-Jun-2010 12:56
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Sounds like DOA to me. If you can take it elsewhere to check another WiFi connection do so, otherwise contact your supplier and request a replacement.



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  Reply # 342678 17-Jun-2010 14:36
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LukeChandler: Start it up in Test mode and do a Hardware Test to see if that brings up something... For ultimate help, It maybe worth to try the apple forums...


How do I do that (for future reference) Might do it now just to make sure there isnt anything else wrong.



I did post in the Apple forums, and their immediate response was to take it straight to Apple for an exchange or refund.


But it seems to be running well now, I am typing on it now on wifi - in my room, and getting a full signal too.


 





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  Reply # 342684 17-Jun-2010 14:46
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Aaroona:
LukeChandler: Start it up in Test mode and do a Hardware Test to see if that brings up something... For ultimate help, It maybe worth to try the apple forums...


How do I do that (for future reference) Might do it now just to make sure there isnt anything else wrong.



I did post in the Apple forums, and their immediate response was to take it straight to Apple for an exchange or refund.


But it seems to be running well now, I am typing on it now on wifi - in my room, and getting a full signal too.


 


Turn the computer off, Unplug everything but the power adaptor. Turn on the MacBook Pro and hold down "D".
Keep holding down until the computer boots in to hardware test mode.



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  Reply # 343230 19-Jun-2010 12:46
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FYI: I tried the hardware test, after I fixed it (since the suggestion came in after I fixed it) and its coming up clean. Says there is no problem. But then, it's also not saying it tested the Wifi when I look under "communication" under the Hardware Profile tab.


But seems to be running solid - took it to school, and been using it at home without any issues now.





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