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335 posts

Ultimate Geek

#63242 23-Jun-2010 11:27
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i've been using simple networking since the days I chose 3Com over netware. I'm not a tech expert - but I learned enough to maintain simple networks. Back in Feb/Mar I finally asked here for advice on a problem bugging me for some time - and it turned out it wasn't my laptop - it was my router at home.

Now I have a new problem and I can't figure out where to start. Whereas last time my wifes older machine wasn't affected, this time her newer machine with Windows 7 isn't affected - it's only mine - so I assume the problem is with my machine, but as per last time, the result could still be the router at work.

The problem though is different. When I login at work (home's fine with the same settings - but work has a different router - we use Testra's cable internet at work - connect through ) I connect to the network (peer network to access printer and my wife's machine) and to the internet. I can use Firefox fine. But Thunderbird does not access the internet. It's been doing this for the last week or so. We've reset the router and that makes no difference. We've tried connecting via wireless - but that doesn't solve the problem either. Exiting from Thunderbird and restarting it does seem to work - but can't swear at this stage it always works.

This morning I was comparing my settings with my wife's. and discovered we haven't actually changed her settings. We changed mine a while ago to use DHCP - previously we were using manual addresses with two different IP addresses so we could move between home and work ISP's. However I had occasion to switch to automatic so I could access another system, and have been using it ever since. I thought we'd changed my wife's settings similarly - but it's still on manual.

So I'm wondering what I do next. Does anyone have any ideas on anything simple I might have done wrong? I assume this router couldn't also be on the fritz - it is not as old as the old home one was.


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335 posts

Ultimate Geek

  #345267 25-Jun-2010 15:50
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I was slightly wrong before - it does connect to my "other" e-mail accounts - one's that are at my ISP's etc. But since there are not usually any e-mails there it doesn't show much. But they're working fine - including both paradise and xnet.

So my e-mail is working - just not connecting to my web host (kiwiwebhost). Also some web sites (e.g. Kiwiwebhost and mine) don't respond in Firefox - even though they're fine on my wife's machine.

And I was also wrong about wireless. It does usually work - and after using it, then my normal (cabled) connection also works.

Kiwiwebhost eventually suggested I talk with Paradise - who since my wife's system is fine said there wasn't much they could do.

Darnder and darnder.


335 posts

Ultimate Geek

  #348802 7-Jul-2010 16:48
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Well, final confirmation tomorrow - but I think all is well - Now. I connected directly via the TelsraClear cabke modem with no problems. So I bought a new router and tomorrow will tell for sure.

But that's two routers within a few months that have died - one at home and one at work - one ADSL, one cable. But unlike the usual symptons, where things die, both of these had small problems - although the previous one got worse - but both were got around by wireless and worked fine. So that's been a learning curve for me.

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