Problems With Norton ... HELP!!!

Forums › Laptops and mobile computers › Problems With Norton ... HELP!!!

s.joseph

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#7386 11-Apr-2006 11:06

Hey i had Norton 2005 on my laptop and kept getting errors saying, Norton 2005 does not soppurt this automatic repair feature please reinstall. So i uninstalled it and put Norton 2006 on. Now it say , Norton 2006 does not support this repair feature please reinstall

any ideas?

johnr

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#32784 11-Apr-2006 11:25

Easy fix remove NAV and install avast from www.avast.com and install the free desktop version 10/10 from many users its awesome

s.joseph

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#32785 11-Apr-2006 11:40

na i paid for Norton so i wont

sbiddle

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#32787 11-Apr-2006 11:49

s.joseph: na i paid for Norton so i wont

Ring their customer support then and ask them for help. That's one of the advantages of paying money for software!

tonyhughes

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#32789 11-Apr-2006 12:18

I agree with JohnR (hey, theres a third time for everything - right?). I would ditch NAV even though its paid for, and go with Avast.

All you AVG Free users should try Avast too... its much less annoying than AVG. (Does all its updates quietly without bothering you for a start).

johnr

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#32795 11-Apr-2006 13:53

s.joseph thats your call but why pay for something when you can get it for free and its better

Your loss not mine

freitasm

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#32833 11-Apr-2006 22:14

You will find that Symantec support for NAV is appaling sometimes no replies to e-mail, or the person replying clearly can't understand the problem - even with step-by-step instructions.

I actually bought NAV a few times, and Norton Internet Security (the software actually is based on the old AtGuard Firewall, the best in its class), but currently I only have Avast on my desktops and tablet PC, and Avast Server on Windows Server machines (this is not free, and not cheap, but worth it).

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jpwise

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#32835 11-Apr-2006 22:53

From experience it can be a very involved process correcting a corrupted installed. I've had to do this more than a few times on customers machines. It's doable, but it's going to take you a while.

Or alternatively you can always re-install the machine. That's one quick way of fixing the problem. : )

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riahon

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#32841 12-Apr-2006 06:13

My last foray with Nortons was 2002 security suite. I liked it, but when it came to troubleshoot a problem caused me to spend far too much time searching symantec website. I found the solution but the time spent on the computer should be for entertainment or work, not for fixing problems.

If you search their site I am sure that you will find a solution, one thing that was horrifyingly noticeable is that the often strange unique problem you are experiencing, someone else would be having the same problem.... guaranteed.
Uninstalling Nortons is probably the single hardest thing to do in my opinion. It just seem to leave bits all over the place which I suspect is what you are experiencing. I recall having to use one of their own tools with the name RNAV (this is going back a few years so dont know if it is still required for your version).

I understand your reluctance to dispose of a product your have paid for but I would take heed to what others are saying here - maybe when it is time to re-register, consider the free options available. I did. AVG was my choice.

freitasm

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#32842 12-Apr-2006 07:45

This is not to say all Symantec products are bad. Their enterprise soluions are good (Norton AV Corporate is different from the consumer edition), and Norton Ghost is a great product (no surprise it was originally developed in New Zealand and bought by Symantec a few years back).

I actually bought a Maxtor III 1TB external HDD and have Norton Ghost on my desktop, creating a full image of my system every second day and hourly incremental backups. I also am running Symantec LiveState on my home server, which is the same software but with additional functionality (support for Microsoft Exchange and Microsoft SQL backups without downtime).

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nepala

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#33415 19-Apr-2006 18:55

Hi! s.joseph

I got an idea !!!!

Plz backup your data into new drive....

Better you format your laptop or your c: drive

This is the best idea for your solution.....

Large Buy