Asus Laptop DVD RAM drive suddenly not reading/writing CDR media

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scuwp

3885 posts

Uber Geek

#79878 23-Mar-2011 21:31

Asus Z53s laptop running windows Vista Business.
Fitted with Matsh*ta DVD multi drive UJ-850S ATA

(Name hidden otherwise GZ blocks the post)

For some reason suddenly thinks any CDR media with data on it is blank. Reads and writes DVD's and reads production CD's, just not CD-R or +R disks.

Before you ask yes I have tried several disks and yes they have data on them - confirmed by my ancient HP lappy that reads them just fine.

Nero just crashes when writing data to any CD-R media (fine on DVD-R)

Can't find the drivers for this model (at least nothing that looks legit).

Tried uninstalling and reinstalling but system would not locate the hardware automatically, and it was not in the manual list.??Had to do a restore to get working again.

Google comes up with nothing similar to my fault, although the brand seems to have its 'issues'

Any ideas, or am I looking at a hardware fault?

Any help appreciated

Lazy is such an ugly word, I prefer to call it selective participation

gzt

17104 posts

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Lifetime subscriber

#451281 24-Mar-2011 00:10

Don't know the answer, but these indicate a common configuration problem:

http://support.microsoft.com/kb/929461
http://support.apple.com/kb/HT2615

scuwp

3885 posts

Uber Geek

#451385 24-Mar-2011 11:28

Cheers. Not to keen/confident to play with the registry.

Haven't tried the MS "Fix it" online system...is it 'safe' to use? ...I guess I can always drop in a restore point before trying

Lazy is such an ugly word, I prefer to call it selective participation

gzt

17104 posts

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Lifetime subscriber

#451407 24-Mar-2011 12:13

I think the initial step is just to have a look and see if you have entries which could cause a problem.

The Microsoft article links to a utility which can be used to inspect these entries.

The Apple article gives a simple and effective backup procedure (key exporting before deleting).

scuwp

3885 posts

Uber Geek

#451980 26-Mar-2011 10:39

gzt: I think the initial step is just to have a look and see if you have entries which could cause a problem.

The Microsoft article links to a utility which can be used to inspect these entries.

The Apple article gives a simple and effective backup procedure (key exporting before deleting).

Thanks...Gave it a nudge, as the apple article was pretty clear. Unfortunately no change. Can still read/write everything but CD-R media.

I'm stumped!

Lazy is such an ugly word, I prefer to call it selective participation