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330 posts

Ultimate Geek


# 81270 10-Apr-2011 16:15
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Last year I finally got to the stage where I thought a problem could be repeated most times. Whn the laptop was restarting (e.g. after applying Windows fixes) it would often "die". This wasn't complete - but the bootup would take 20-30 minutes and often not work. I'd often pack up and we'd go home - where it started. I had the machine tested for a week and a half - no faults. We tried to power box, network cables, etc. Couldn't figure it out.

This year we've been working at home - with no problems. So obviously something's wrong with the power supply at the office. Except this weekend we finally got an office going at home in what used to be a bedroom. And guess what - the same problem starting up today. It wasn't even a restart - just starting from cold (not that it's overly cold).

So I've now got a problem - who do I ask to check this out? There's no point taking the machine elsewhere - been there, done that, got the t-shirt. The machine's been fine for three months in the dining room. But now it's in an office we finally cleared out of other stuff, we've experienced the problem again.

If anyone has any ideas on what this might be, I'd appreciate your thoughts.

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gzt

10982 posts

Uber Geek


  # 457338 11-Apr-2011 00:19
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Some quick ideas..

You really need to enable boot logging and see approximately where in the process it is hanging up, and if it is consistently hanging there, and what it is doing there. Can't work out from your description if it is always in the same part of that process or different. Also can't work out what happens on the second attempt immediately? same behaviour?

Failing battery/charging circuits can give strange behaviour. Can it be used without the battery?



330 posts

Ultimate Geek


  # 457415 11-Apr-2011 11:34
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Sorry - what do you mean by boot logging?

And not sure where it hangs - but it's always (this is XP) on about the 5th or 6th time the horizontal bar under "Windows" goes across the screen. Usually the whole process is only a few seconds long, and then it usually goes into the login screen, so you might not recognise it - but I've seen it too often .

To be honest I'm not sure about the second attempt. My short term memory was affected by a stroke, and I haven't had the problem recently except for the one time. I now unplug it or run it in a different room. I usually start it with the mains plugged in - I need to see if starting on battery always solves the problem.

Thanks.

 
 
 
 


gzt

10982 posts

Uber Geek


  # 457458 11-Apr-2011 12:43
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This article gives some info on bootlogging:

http://www.watchingthenet.com/how-to-enable-boot-logging-for-fixing-startup-problems-in-windows.html

But - instead of using F8, enable bootlogging using the boot tab of the standard windows msconfig utility. Bootlogging slows down the boot process massively. You will need a lot of patience.

The battery approach sounds like a good thing to look at as well.

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