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60 posts

Master Geek
Inactive user

# 81381 12-Apr-2011 12:19

Hi guys I am currently using a HP laptop and a Thomson 39BE0EBE as my router. Issue is that I have been using the wireless just fine but now the wireless light on my router goes yellow/orange and cannot connect wirelessly.

On my available networks I can see my Thomson my does not have any bars anyjmore but has a red x next to it.

If I hover over the icon it says that setting on my laptop does not match my router...

Can anyony help with this??


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  # 457799 12-Apr-2011 12:55
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Can you plug into the router with a netowrk cable, go into its web configuration and tell if Wireless is turned on?

Could be that the Thompson is faulty

60 posts

Master Geek
Inactive user

  # 457803 12-Apr-2011 13:04 phone picks up the wifi just fine its just my lkaptop i think....


14572 posts

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  # 457826 12-Apr-2011 14:09
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This can be caused by over heating, a known issue with HP DV series Laptops

Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.


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6994 posts

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  # 457829 12-Apr-2011 14:16
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Ok, try this......

Turn off your laptop computer and take out the battery and the power plug.

Hold the on/off button down for 20 seconds (even though there is now no power at all for it) and tap it a bit to drain everything from the laptop.

Plug the power connector back in (but leave the battery out) and start the computer.

Is your wireless working now?

If not, turn off again and repeat, only this time start in safe mode with networking, (hold F8 whilst windows starts).

Is your wireless working now?

Reason I ask is I've just been through a long ordeal with a friends V6000 HP/Compaq laptop that experienced similar to what you are describing. If your situation matches this then I'll talk you through some options, which include hammers and bricks and stuff.....

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  # 457957 12-Apr-2011 18:15
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I would check the router. Since the Light is flashing on the router that would be my first point of investigation.

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