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Topic # 88329 13-Aug-2011 23:14
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I have an HP DV3-2139TX, purchased from Harvey Norman in August 2009, so it's around two years old.
Tonight I tried to play a DVD, but the optical drive refused to read it. I thought, okay, the DVD is faulty. Tried in my wife's laptop and it played perfectly.
I tried a CD as well (in case it was having difficulty reading DVD's or something weird) but that didn't work either. Yet the same CD works fine in my wife's laptop.
This all leads me to believe that the optical drive in my laptop is dead.
What would be the best option for me here? I would say it wouldn't be covered under warranty (the label on the bottom of the machine clearly states a 1-year warranty).
Am I best to try and clean the drive? Do those DVD drive cleaners even work?
Or is it better to cut my losses and just purchase a new drive and get it installed? Looking on Pricespy it seems these drives are in the $50-$70 price range. I'm not much of a hardware person, so would probably be best to get it installed professionally. How much would this cost if I go with this option? Would any DVD drive work, or do I *have* to install a genuine HP one or something?
Or could this be a good time to upgrade the drive and get a Blu-Ray one installed?

Sorry for all the questions, never had an optical drive die on me before :(

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  Reply # 506127 13-Aug-2011 23:42
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I would suggest getting an external drive or go on eBay to buy a compatible internal DVD drive. It sounds like it's expired.



3415 posts

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+1 received by user: 664


  Reply # 506133 13-Aug-2011 23:51
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Thanks :)
After making my post, I found this:

http://h10010.www1.hp.com/ewfrf/wc/document?docname=c00649956&tmp_task=useCategory&cc=us&dlc=en&lc=e...=

so now I just need to track down a replacement drive and I can probably install it all myself if it's that easy :)

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