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bbjnz

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#91392 12-Oct-2011 15:56
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I have friends over from Aussie using Big Pond as their ISP. They can receive email on MS Outlook Express but can't send using Xtra ISP. I think it is because they are using Port 25. Anyone know what Port they should use?

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johnr
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  #532412 12-Oct-2011 15:59
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What smtp address are they using now?

Advise them to use the xtra smtp address



bbjnz

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  #532419 12-Oct-2011 16:15
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They are using Big Pound SMTP so I will try Xtra. Thanks, sounds logical.

CYaBro
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  #532441 12-Oct-2011 17:39
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Or they could try setting the Outgoing Server requires Authentication check box and set it to use the same as the incoming server.
If that works then they won't have a problem where ever they are and won't have to worry about changing SMTP servers.




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