Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


355 posts

Ultimate Geek
+1 received by user: 12


Topic # 92680 3-Nov-2011 21:48
Send private message

My daughter just called me from Dunners (I'm in Wgtn) saying that her Dell Studio 15 laptop has just started coming up with SMART warning that her hard disc is in trouble. It's nearly 2 years old. She is VERY worried. I've told her to back everything up, even go and buy a flash drive to put stuff on if she needs more room.

Other than backing up, is there anything we can do to help this situation? Is the warning usually reliable?

Cheers.

Create new topic
620 posts

Ultimate Geek
+1 received by user: 54

Subscriber

  Reply # 540930 3-Nov-2011 22:06
Send private message

Yep, back up stuff asap and then its probably best to run the self-diagnostic tests to get further information.

Have her reboot the machine and press F12 on startup to get to the one time boot menu.  There should be an option for Diagnostics.
If there isn't then have her hold down the Fn key on startup.

There are basic and extended tests that can be run which will give her specific error codes that can be looked up on the Dell website.



355 posts

Ultimate Geek
+1 received by user: 12


  Reply # 541133 4-Nov-2011 13:28
Send private message

Thanks. Even that sounds a little too techie for her. She's home in 3 weeks, safe enough to wait til then you reckon?

196 posts

Master Geek
+1 received by user: 17


  Reply # 541153 4-Nov-2011 14:08
Send private message

Ive got the SMART warning on my dell XPS 16 its about a year or so old, ive done all the diagnostics and it says its fine.

It seems a lot like a software issue to me, as only happened when i did a re-install of everything. and i think my re-install went wrong somewhere as my laptop was slower and glitchier after reinstall.



355 posts

Ultimate Geek
+1 received by user: 12


  Reply # 541945 7-Nov-2011 10:59
Send private message

Thanks, she'll be relieved to hear that.

xpd

Chief Trash Bandit
8976 posts

Uber Geek
+1 received by user: 1380

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 541950 7-Nov-2011 11:08
Send private message

Just get her to do regular backs up until you can take a look at it. But most SMART warnings Ive seen have been false alerts....




XPD / Gavin / DemiseNZ

 

For Free Games, Geekiness and Reviews, visit :

 

Home Of The Overrated Raccoons

 

Battlenet : XPD#11535    Origin/Steam/Epic/Uplay : xpdnz


Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.