Trackpad dead?

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Batman

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#96001 18-Jan-2012 03:07

Got a dell XPS 1645 18 mths old still under full warranty ...

suddenly after coming out of hibernation the trackpad does not work anymore. not the pad, not the left click, not the right click.

restarting makes no difference.

device manager says device installed fine.

i'm gonna call the warranty tech but to those familiar with diagnosis - does this ring any bells? stuffed?

Ramjet007

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#570229 18-Jan-2012 06:09

you could uninstall the driver in device manager then let it redetect or see if there is a newer version.

k1w33d

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#570230 18-Jan-2012 06:39

You could also try Dell's website for the latest drivers but if it's under warranty, it would be worth talking it in as a new driver might not address the issue that caused the trackpad to stop in the first place.

Batman

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#570256 18-Jan-2012 09:13

weird waited overnight still stuck. then restarted again .. and working now!

oops