Hey guys, I have recently purchased and installed Norton Internet Security on my Sony Vaio Laptop. Ever since I installed Norton, my laptop has not worked at all. It will turn on but freezes on one of the programs it is launching at startup and I cannot do anything not even ctrl+alt+del or switch off. I have been advised to press F8 before Windows startup and boot in safe mode and remove Norton from my computer, when I do this it boots fine but says I must boot in normal mode to remove this program.
It seems to take about 30 seconds for it to freeze after turning on in normal mode and I have tried to quickly get in to do a system restore in this time but cant complete as it always freezes up. I basically just want to get this program off of my laptop if it is what is causing the problem. I only use it for emailing and browsing and dont think it is a virus causing the problem... (Not sure though)
Can anybody suggest something? I am absolutely desperate, I have only had the laptop for 3 months and have since been told that Norton is not a very good antivirus which conflicts with many other applications and I should run Kaspersky with Windows firewall... I am not the most computer literate person so if anyone can help me at all in simple talk I would really appreciate it...