telecom Network OVERLOAD!

Forums › Spark New Zealand (including Skinny and BigPipe) › telecom Network OVERLOAD!

joe5600

94 posts

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#12151 1-Mar-2007 20:20

today is the first of the month and i can't call 0800323232 or 1010 or *333 the network is overloaded text messaages and voice calls to to other people it's just u can't call telecom for help. does this happen every month or is it just today. every time i call telecom i get the busy tone but i can still cal 0800323232 from my vodafone mobile does anyone no why that is. i mean u can't call telecom customer service from a telecom mobile but u can with a vodafone mobile

juha

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#62477 1-Mar-2007 20:31

Seems to work OK here - have you contacted (errm...) Telecom about it, perhaps through some other means than your mobile?

Juha

johnr

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#62479 1-Mar-2007 22:00

joe5600: today is the first of the month and i can't call 0800323232 or 1010 or *333 the network is overloaded text messaages and voice calls to to other people it's just u can't call telecom for help. does this happen every month or is it just today. every time i call telecom i get the busy tone but i can still cal 0800323232 from my vodafone mobile does anyone no why that is. i mean u can't call telecom customer service from a telecom mobile but u can with a vodafone mobile

It may be just area related

s.joseph

606 posts

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#62481 1-Mar-2007 22:14

i couldnt do it either neither could my mum

bradstewart

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#62499 1-Mar-2007 22:51

No problems from either of my phones today. Made or recieved 30+ calls over Telecom Monile netowrk, no congestion. Same with texts.

No issues with calls to *333 either

SilentOne

290 posts

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#62576 2-Mar-2007 13:44

It happens pretty much every 1st of the month, guessing its due to all the prepaid users topping up on the same day though its not normally too bad

m00sie

43 posts

Geek

#62648 3-Mar-2007 08:53

Yeah, i was talking to one of the guys on the prepaid 0800323232 number last night. It has alot to do with people topping up their phone and also not knowing how $10 text works....accusing telecom of stealing their money etc etc.
Took me about 5 calls to actually get through to them, usually theyre pretty good although it took 2 people on the prepaid number to realise that my new phone hadnt been connected properly...better late than never i guess lol.