My Dad (in Miramar) is currently suffering the cable congestion woes as per the Krapi Cable thread. He does have fibre available at his location and is very eager to move from cable to fibre with Spark.

As he is not technical, I booked a callback for him on Tuesday night using the Spark webpage. As of today he has received 0 calls and is understandably not impressed.

I would walk him through signing up on the Spark website but the phone is in his partner's name, not his.

Has anyone got the callback system on the Spark website to work? He doesn't have time to sit on the phone to 123 (I presume that's where he calls?)