Spark are not Telecom any more :-)

Forums › Spark New Zealand (including Skinny and BigPipe) › Spark are not Telecom any more :-)

Lias

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#204265 24-Sep-2016 10:47

http://www.stuff.co.nz/business/opinion-analysis/84589655/Mike-O-Donnell-The-importance-of-walking-the-walk

I've muttered my views a few times on these forums, nice to know I'm not the only one who thinks Spark really has turned over a new leaf from the old Telecom days. I used to be a very harsh critic of Telecom, and genuinely considered them to be an evil institution. These days I'm happy to recommend Spark as an ISP to people when it suits their situation.

All too often we only berate companies for cocking it up, so I felt I should offer Spark a well done for ditching the old institutional evil ways, and becoming a responsive customer focused company.

I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup.

Rikkitic

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#1639779 24-Sep-2016 11:38

I absolutely endorse that. Telecom's greedy and monopolistic behaviour actually held things back here. Spark is like a breath of fresh air. A whole different company with a whole new culture.

Plesse igmore amd axxept applogies in adbance fir anu typos

old3eyes

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#1640486 26-Sep-2016 09:05

Yes they have but I still think that Spark is a crap name for a telco..

Regards,

Old3eyes

MikeB4

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#1640487 26-Sep-2016 09:10

Spark has come a long way however it has a long way to go when dealing with them in enterprise.

Foot note ; Spark is a cool name.

Behodar

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#1640497 26-Sep-2016 09:44

old3eyes:

Yes they have but I still think that Spark is a crap name for a telco..

Not much worse than Orange, Cricket, Wind or Play, to name a few!

networkn

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#1640511 26-Sep-2016 10:30

I'd say my experience is about 40/60 in favour of Spark. They are still in a lot of my experience, the same old organization with a new name. There are some things which are better, I think they are trying hard to change, but I think it will be a while longer before the bad old culture is gone.

Lias

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#1640520 26-Sep-2016 10:37

MikeB4: Spark has come a long way however it has a long way to go when dealing with them in enterprise.

Foot note ; Spark is a cool name.

Not me personally, but I work in IT infrastructure and my colleagues on the network side deal with them pretty extensively. Yeah they do grumble a bit about things, but we're talking inefficiency and stupidity rather than entrenched evil :-)