Is there something that happens on Spark at exactly 1.30am some mornings?

Forums › Spark New Zealand (including Skinny and BigPipe) › Is there something that happens on Spark at exactly 1.30am some mornings?

CrushKill

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#315676 6-Aug-2024 01:41

I have noticed, over the last 10 years or so, that every now and then - maybe once per month, sometimes a few months - the internet will disconnect at exactly 1.30am. It then always stays off for approx 6-7 mins (I've kept records). It's happened wherever I have lived - I've moved around 3 - 4 times since I noticed this happening. Different plans, different routers, different ONT's, diff cables, etc. The one thign that is the same is that time - 1.30am. 6-7 minutes.

Do they do some sort of maintenance or something?

MikeFly

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#3268488 6-Aug-2024 04:49

Linux

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#3268490 6-Aug-2024 05:45

Could be 100s of reasons but generally planned work is done early hours of the morning. Could be Spark or the wholesale Fibre provider

Jase2985

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#3268771 6-Aug-2024 17:32

or its them just triggering a port reset to freshen up the IP dynamic IP addresses.

gehenna

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#3268827 6-Aug-2024 18:59

Assume this is fixed broadband not mobile, based on the way you've described the testing you've done?

A few years ago we moved wfh frontline staff to mobile internet. This presented issues because the towers were disrupted twice a day, every day. One disruption was the same time each day, the other was at random times, and both were technically required, meaning it was by design. I can't recall the reason but session and IP management seems reasonable. Because the staff worked 24/7 on voice calls they would get cut off twice each day, which was enough to move us back to fixed line to ensure no ongoing disruption to calls.