My new XT sim cost $19.95...why not $29.95?

Forums › Spark New Zealand (including Skinny and BigPipe) › My new XT sim cost $19.95...why not $29.95?

nickd

447 posts

Ultimate Geek

#37442 13-Jul-2009 17:12

I went from the Go One bill to XT Prepay. Any ideas why it wasn't either free or $29.95?

Nick.

johnr

19282 posts

Uber Geek
Inactive user

#234814 13-Jul-2009 17:22

I am confused what??

tonyhughes

Hawkes Bay
8476 posts

Uber Geek

Retired Mod

Trusted

Lifetime subscriber

#234816 13-Jul-2009 17:25

It wasn't free because they are not free for prepaid connections.

Did you get $10 included credit on the SIM?

Where did the SIM come from?

nickd

447 posts

Ultimate Geek

#234820 13-Jul-2009 17:32

It seems that I didn't get any credit, I got it from a Telecom store.
I didn't even realise it was an option to get a SIM without any credit, I guess this is where the price difference must come from.

lillow

107 posts

Master Geek

#234871 13-Jul-2009 19:43

You pay 29.95 for a sim card with a number loaded to it with $10 credit on it,or if you want to keep your old number you buy a blank sim card for 19.95 with no credit on it.I know this cause i wanted to keep my old number so they sold me a blank sim card

nzbnw

2374 posts

Uber Geek

Trusted

Spark NZ

#234872 13-Jul-2009 19:44

Customers migrating to WCDMA (XT) from CDMA should not be charged.

Can you PM me some details and I'll have a look into it for you.

nzbnw

nickd

447 posts

Ultimate Geek

#234914 13-Jul-2009 20:36

nzbnw: Customers migrating to WCDMA (XT) from CDMA should not be charged.

Can you PM me some details and I'll have a look into it for you.

nzbnw

Have done so.

I was just surprised that it was possible seeing I hadn't seen it referred to anywhere.

nzbnw

2374 posts

Uber Geek

Trusted

Spark NZ

#234916 13-Jul-2009 20:42

This is how it should be;

New Prepaid SIM Pack - $29.95 (pre-connected) with $10 credit)
Prepaid Port (or own number) - $19.95
Lost Stolen SIM - $19.95
Postpaid - $free

nzbnw

Quic Broadband

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oldmaknz

536 posts

Ultimate Geek

#235123 14-Jul-2009 12:12

I got mine free migrating my number from CDMA. No credit however.

nickd

447 posts

Ultimate Geek

#235192 14-Jul-2009 15:28

nzbnw sorted it all out for me this morning, Thanks!