Waiting for UDAI from Xtra

Forums › Spark New Zealand (including Skinny and BigPipe) › Waiting for UDAI from Xtra

xpd

Geek @ Coastguard NZ
13769 posts

Uber Geek

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#81109 8-Apr-2011 09:19

Anyone know how long it takes Xtra/Telecom to send through/process a UDAI for a domain ?

Requested one over 36hrs ago and still waiting for it to arrive... asked Telecom on Twitter and got no response either.

Need to get a domain moved for a client ASAP........

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

LinkTree

dan

1134 posts

Uber Geek

Lifetime subscriber

#456642 8-Apr-2011 09:30

last 2 times i did it with Xtra, the UDAI was delivered via email immediatly to the email address's specified on the domain records

those were not telecom business hub domains tho.

foremannz

34 posts

Geek

#456849 8-Apr-2011 20:17

Yeah, I think it only gets delivered to the origonal email address ... such a pain in the butt, thats why I have my own domain reseller account now :P

qraider

374 posts

Ultimate Geek

#456922 9-Apr-2011 07:33

xpd: Anyone know how long it takes Xtra/Telecom to send through/process a UDAI for a domain ?

Requested one over 36hrs ago and still waiting for it to arrive... asked Telecom on Twitter and got no response either.

Need to get a domain moved for a client ASAP........

PM me the domain & a contact number / email address & I'll look into it for you.

Current Phone:
- Android: Samsung SM-G900F Galaxy S5 (XT)
- Win Phone 8: Samsung ATIV S (XT)

Current Tablet:

- Acer Iconia 7" Android Tablet

Twitter: qraider

r0bbie

245 posts

Master Geek

#457910 12-Apr-2011 16:22

I send all my domain requests to business.sales@xtra.co.nz and they arent to bad

xpd

Geek @ Coastguard NZ
13769 posts

Uber Geek

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#457916 12-Apr-2011 16:28

Still havent recieved email after multiple attempts... will get domain owner to chase up, Ive got other things to do which Im paid for ;)

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

LinkTree