Nokia 6255 (new CD flip phone) problem

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BDFL - Memuneh
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#15978 24-Jun-2005 19:12

radionut: I expressed surprise that there was any question of purchase date for such a recently released phone, but there was no response.

I await either a call, or my phone returning some time.

As I would... If the phone or item is only a month or so old, why bother asking for evidence of age?

Anyway, I suggest creating another thread just to record problems with stores, since this one (the Nokia 6255 problem list) seems to be solved (or at least the biggest problem).

pcruthven

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#16076 28-Jun-2005 14:23

I feel ripped... I sent my lovley Nokia 6255 in for a s/w upgrade... and I has come back with the same version I sent it way with!!... I now missing my photos etc for nothing. S/w version: N100V100.nep, 22-03-05. Can you confirm I have not got the correct version? Is it ment to be N100v1700.nep 03-06-05 as is posted above?

Phil

tonyhughes

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#16077 28-Jun-2005 14:39

Almost (but not quite) officially, I got this....

The latest software version for Nokia 6255 should be VN100V1700.NEP. To find out if this is the software on a 6255 dial in [code deleted] then scroll down to SW version then push ok.

The software that has been giving the problems is VN100V1000.NEP if a client has this version software then we have to send the phone off to mobilefone repair.

taniwha

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#16078 28-Jun-2005 14:42

So they flashed in an old version?
bad MFR.

tonyhughes

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#16079 28-Jun-2005 14:46

Why are you missing your "photos etc" when the phone has removable memory??

Geekzone 3:16 - "For Nokia so loved the world they built in removable storage capabilities, so thou shalt not lose data, but have it for ever more..."

taniwha

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#16080 28-Jun-2005 14:57

this nokia doesn't support folders in the card, so it's annoying to find stuff on there.

tonyhughes

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#16081 28-Jun-2005 14:59

What about putting the card in a card reader (or camera or printer) and using your desktop OS to create folders?

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pcruthven

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#16082 28-Jun-2005 15:05

My bad I should have backup photos and movies to the mmc card. So I expect I have to send it back and get them to do the upgrade correctly this time!!!
Does the Nokia software do a FULL backup? I see there is an option but have never used it? (Yes I have the correct usb cable)

Phil :)

tonyhughes

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#16083 28-Jun-2005 15:07

Make sure the dealer and the repair agent are aware that it came back with the upgrade.

pcruthven

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#16084 28-Jun-2005 15:08

Also should I sent it away with the 32mb mmc card I got with the phone in the hope they *may* upsize me to the 512mb??

Phil :)

MFR001

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#16085 28-Jun-2005 15:10

That is interesting, we have a customer who has had his 6255 sent away twice now for the powering off and it still continues. He is now getting a new handset via the esculations process. I wonder if some of the upgrades are failing and dropping back to the original version or if one of the MFR techs needs a little more training.....Ill be interested to check the software version when we get his phone back.

tonyhughes

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#16086 28-Jun-2005 15:11

You can try, but dont hold out much hope.

I was told by a usually very reliable source that this would happen, but I know of 8 phones that it hasnt happened for.

bradstewart

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#16089 28-Jun-2005 16:18

Taniwha - You can create folders on the card from the phone. I have made quite a few for organising music, images etc.

To check the software version just input *#837# (*#ver#)

Since i got my phone back nearly 2 weeks ago its has behaved just perfectly. I also would suggest you dont send your card away with the phone.

PC Suite will back up back most thing off the phone, contacts, gallery etc But not messages, profiles or java. I suggest using the latest version of Oxygen Phone Manager, it copies everything just fine!

taniwha

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#16090 28-Jun-2005 16:37

brad5: MFR have my phone so i can't check right now - but take a photo, and then try to move it into a folder on your MMC card. you can't. it's in the root folder or not at all.

sure, you can move stuff into the folders using your PDA or PC, but you can't move it there using the phone.

bradstewart

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#16091 28-Jun-2005 16:45

I have always been able to move to card etc.

The card should be the first item in the gallery.

Add a folder to the card by highlighting card>options>add folder then give it a name e.g images

To move a file to card
Example: an image in the galley/images folder.
Go to gallery>images select image001.jpg etc. > options>move>highlight card then press right which take you into the root of the card>highlight images folder and select move to.

Hope this helps:-)

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