Telecom broadband connection not redirecting http to https

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom broadband connection not redirecting http to https

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698 posts

Ultimate Geek

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#669142 7-Aug-2012 17:00

Sent my details through so it can be looked at :)

allan

2043 posts

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#669288 7-Aug-2012 20:57

Telecom residential ADSL customer also can't redirect. Details forwarded. Can confirm IP address in same range as earlier suggested.

Paulthagerous

698 posts

Ultimate Geek

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#669292 7-Aug-2012 21:02

My IP was quite different to those suggested.

GregV

928 posts

Ultimate Geek

#669343 7-Aug-2012 22:39

Telecom DSL - IE9 and FF14 not redirecting to https. Entering manually resolves OK
Forwarded info to PL

plambrechtsen

1948 posts

Uber Geek
Inactive user

#669528 8-Aug-2012 11:25

Cheers to everyone who e-mailed me (and to those who DM'ed me, please e-mail it's easier for me to track

)

I've forwarded everyones details through to the support team and they will be contacting you.

Again if anyone else is having this issue please email me "pl at telecom dot co dot nz" with your:

Account Number
Phone Number for the DSL Service
Preferred Contact Number (Daytime/Mobile number)
IP Address of your connection.

Then I will collect them all up and forward them through.

qraider

374 posts

Ultimate Geek

#669742 8-Aug-2012 17:29

Quick update - the network guys will hopefully be pushing a fix this evening ...

Current Phone:
- Android: Samsung SM-G900F Galaxy S5 (XT)
- Win Phone 8: Samsung ATIV S (XT)

Current Tablet:

- Acer Iconia 7" Android Tablet

Twitter: qraider

Paulthagerous

698 posts

Ultimate Geek

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#669744 8-Aug-2012 17:34

qraider: Quick update - the network guys will hopefully be pushing a fix this evening ...

Geekzone to the rescue yet again :)

Quic Broadband

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JamesL

956 posts

Ultimate Geek
Inactive user

#669776 8-Aug-2012 19:08

$20 it's the bluecoat proxy farm

So glad I'm on the bypass list

kevinrikys

15 posts

Geek

#669782 8-Aug-2012 19:43

Just spotted this thread. ... tested and still not working. Have you been updated as to fix
Cheers

CYaBro

4586 posts

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#669964 9-Aug-2012 10:11

Yea still not working from any of my clients with a Telecom connection.

Opinions are my own and not the views of my employer.

Paulthagerous

698 posts

Ultimate Geek

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#669966 9-Aug-2012 10:13

CYaBro: Yea still not working from any of my clients with a Telecom connection.

After a reboot of my modem it worked - not sure if that should be required but did the trick for me. Do you know if they have rebooted their modem?

plambrechtsen

1948 posts

Uber Geek
Inactive user

#669969 9-Aug-2012 10:31

I'll do some chasing up and see what's going on.

Does going to the URL and putting in https rather than http work?

CYaBro

4586 posts

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#669970 9-Aug-2012 10:32

Yup can access the https site directly no problems, it's just the redirect from http not working and this seems to be causing some issues when they actually log in to that site.

Opinions are my own and not the views of my employer.

qraider

374 posts

Ultimate Geek

#669974 9-Aug-2012 10:49

Sorry for that late reply, only just started work.

I haven't received any clearance, so I'll let Peter follow up rather than muddy the waters with my input as well.
I'll keep an eye on this though.

Current Phone:
- Android: Samsung SM-G900F Galaxy S5 (XT)
- Win Phone 8: Samsung ATIV S (XT)

Current Tablet:

- Acer Iconia 7" Android Tablet

Twitter: qraider

rugrat

3107 posts

Uber Geek

Lifetime subscriber

#670182 9-Aug-2012 17:06

I'm on residential telecom connection, working fine.

I'm on the 219, ip range, dyamic ip, changes every time i reboot modem.

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