What has happened to my VDSL?

Forums › Spark New Zealand (including Skinny and BigPipe) › What has happened to my VDSL?

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lchiu7

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#871485 4-Aug-2013 08:05

quickymart: Port reset worth a try?

Reset several times and it has rained.

No changes that I've mademade

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keriboi

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#871487 4-Aug-2013 08:12

Yes it has rained about the same time. I did think about that but it was on a couple of mm and not heavy. Will open up the connection case on side of house and have a look. Will also check the new wire which runs under house

quickymart

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#871503 4-Aug-2013 09:21

hio77: before you get too worried about the errors, might wanna be looking into how your attention jumped so high..

His what?

hio77

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#871529 4-Aug-2013 11:03

quickymart:
hio77: before you get too worried about the errors, might wanna be looking into how your attention jumped so high..

His what?

his line attention, went from 10 to 16 and then down to 15.. thats jumping around alot.

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keriboi

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#871624 4-Aug-2013 17:21

Still getting lots of drop outs. But here is the latest reconnect

Uptime: 0 days, 0:00:47

DSL Type: ITU-T G.993.2

Bandwidth (Up/Down) [kbps/kbps]: 10,352 / 44,689

Data Transferred (Sent/Received) [B/B]: 0 / 0

Output Power (Up/Down) [dBm]: 429496725.8 / 13.5

Line Attenuation (Up/Down) [dB]: 22.8 / 10.7

SN Margin (Up/Down) [dB]: 19.0 / 12.6

System Vendor ID (Local/Remote): TMMB / ----

Chipset Vendor ID (Local/Remote): BDCM / IKNS

Loss of Framing (Local/Remote): 211 / 0

Loss of Signal (Local/Remote): 336 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): -

Error Seconds (Local/Remote): 6,687 / 65

FEC Errors (Up/Down): 8 / 389

CRC Errors (Up/Down): 2 / 23

HEC Errors (Up/Down): 0 / 1,066

hio77

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#871632 4-Aug-2013 17:34

keriboi: Still getting lots of drop outs. But here is the latest reconnect

Uptime: 0 days, 0:00:47

DSL Type: ITU-T G.993.2

Bandwidth (Up/Down) [kbps/kbps]: 10,352 / 44,689

Data Transferred (Sent/Received) [B/B]: 0 / 0

Output Power (Up/Down) [dBm]: 429496725.8 / 13.5

Line Attenuation (Up/Down) [dB]: 22.8 / 10.7

SN Margin (Up/Down) [dB]: 19.0 / 12.6

System Vendor ID (Local/Remote): TMMB / ----

Chipset Vendor ID (Local/Remote): BDCM / IKNS

Loss of Framing (Local/Remote): 211 / 0

Loss of Signal (Local/Remote): 336 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): -

Error Seconds (Local/Remote): 6,687 / 65

FEC Errors (Up/Down): 8 / 389

CRC Errors (Up/Down): 2 / 23

HEC Errors (Up/Down): 0 / 1,066

not enough time to read into your error rates too much, but looks like your back down to 10 attention..

right now, close on 0.6 CRCPM.. which isnt bad..

what DLM profile are you on now? INP, latency values?

any chance the rain stopped? could be a dodgy link on your line when its wet..

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

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quickymart

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#871638 4-Aug-2013 17:49

hio77:
quickymart:
hio77: before you get too worried about the errors, might wanna be looking into how your attention jumped so high..

His what?

his line attention, went from 10 to 16 and then down to 15.. thats jumping around alot.

I think you mean his line attenuation?

hio77

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#871655 4-Aug-2013 18:25

quickymart:
hio77:
quickymart:
hio77: before you get too worried about the errors, might wanna be looking into how your attention jumped so high..

His what?

his line attention, went from 10 to 16 and then down to 15.. thats jumping around alot.

I think you mean his line attenuation?

yes, i did.. my bad.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

keriboi

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#871659 4-Aug-2013 18:33

hio77:

not enough time to read into your error rates too much, but looks like your back down to 10 attention..

right now, close on 0.6 CRCPM.. which isnt bad..

what DLM profile are you on now? INP, latency values?

any chance the rain stopped? could be a dodgy link on your line when its wet..

Rain stopped two days ago. no idea what dlm profile is? inp?

I am still getting disconnects but reconnects are getting higher.

Latency from speed test 24ms

hio77

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#871661 4-Aug-2013 18:43

keriboi:
hio77:

not enough time to read into your error rates too much, but looks like your back down to 10 attention..

right now, close on 0.6 CRCPM.. which isnt bad..

what DLM profile are you on now? INP, latency values?

any chance the rain stopped? could be a dodgy link on your line when its wet..

Rain stopped two days ago. no idea what dlm profile is? inp?

I am still getting disconnects but reconnects are getting higher.

Latency from speed test 24ms

pretty sure on the Thompson, you keep clicking on dsl stats etc, and you will land at a page with the INP values..

otherwise if you can get into telnet, do a xdsl info expand=enabled (it could be dsl not xdsl, i dont quite remember..)

your latency by speedtest would land you on a 8ms each way profile, so DLM 2/4/6.. if its at 6 which i suspect it would be by now, errors tend to be rather non existent on a clean line.

ild suspect whatever was broken on your line has been fixed, and so you should drop back to your original profile at some point..

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

keriboi

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#872784 6-Aug-2013 17:59

Got a tech coming to look at it tomorrow. They have no idea and will be using it as a case study to help them in the future.

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hio77

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#872787 6-Aug-2013 18:14

keriboi: Got a tech coming to look at it tomorrow. They have no idea and will be using it as a case study to help them in the future.

great to hear its being looked at, myself ild be a little unsure about the issue if its unique enough for a whole case study..

#include <std_disclaimer>

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quickymart

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#872938 6-Aug-2013 23:22

As long as it holds your attention :P

keriboi

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#873192 7-Aug-2013 13:51

Problem solved.
Tech came in and fixed it. Wouldnt really tell me much other than he fixed some wiring between the cabinet and my house. Mention he water proofed a wire also. So the rain could have been the cause. Anyway, Im happy and its running even faster than before at 43 down :)

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