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Forums › Spark New Zealand (including Skinny and BigPipe) › Unable to access router
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Stu

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  #1067827 17-Jun-2014 19:32
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What was the problem?



jackfry

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  #1067957 17-Jun-2014 22:32
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I'm not 100% sure tbh. It's really temperamental. I'm trying to get an upgrade on it and hopefully that will fix it.

shk292
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  #1068128 18-Jun-2014 09:10
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jackfry: I'm not 100% sure tbh. It's really temperamental. I'm trying to get an upgrade on it and hopefully that will fix it.

If you're past your contract period, one way to get a new modem/router is to switch ISP.  Or, to tell your existing ISP that you intend to switch ISP unless they match the package you're going to switch to, including provision of a new modem/router. 

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