Unable to access router

Forums › Spark New Zealand (including Skinny and BigPipe) › Unable to access router

jackfry

227 posts

Master Geek

#147376 17-Jun-2014 17:10

Hey,

I have the Technicolor TG587n V3. My default gateway in ipconfig is 192.168.1.254. I try to connect to it in the browser but it just times out after a minute. I have tried turning it off and on, still no success.

Also off topic but I noticed this router is now retired, any way I can get a new one, I'm guessing the Huawei HG659 is the best available.

1 | 2

5695 posts

Uber Geek
Inactive user

#1067735 17-Jun-2014 17:13

Can you ping it?

jackfry

227 posts

Master Geek

#1067737 17-Jun-2014 17:18

Sure can.

nathan

5695 posts

Uber Geek
Inactive user

#1067753 17-Jun-2014 17:33

Did it ever work? Have you rebooted the router?

jackfry

227 posts

Master Geek

#1067755 17-Jun-2014 17:38

Yeah I could access it when I last tried about a month ago. I need to do some port forwarding. Yeah I turned it off and on again. I was contemplating doing a hard reset back to factory settings but I don't know all of the info required to get it up and running again.

PeebZ

42 posts

Geek

#1067759 17-Jun-2014 17:46

hard resetting should keep the setting to Telecom Internet as they are baked into the firmware of the router.

Stu

Hammered
8332 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#1067761 17-Jun-2014 17:49

Absolutely. What info do you need? After a factory reset it will work as it did on day one. No username/password required as it's coded in the firmware (as mentioned above). You'll only need to set up anything you've tweaked yourself previously.

jackfry

227 posts

Master Geek

#1067768 17-Jun-2014 17:57

Awesome thanks guys, I'll give that a shot!

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