Slow broadband

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EviLClouD

266 posts

Ultimate Geek

#1109402 16-Aug-2014 09:07

The chorus site says this.

Network capability:
Broadband > 20 Mbps (with the right modem and plan)
Broadband > 10 Mbps
Network upgrade scheduled:
UFB fibre up to 100 Mbps by Apr-2015

According to spark address checker, vdsl is available at my address but vodafone address checker says its not. So i'm guessing im on the borderline and probably won't get decent vdsl speeds?

RunningMan

8961 posts

Uber Geek

#1109405 16-Aug-2014 09:12

EviLClouD:
Broadband > 20 Mbps (with the right modem and plan)

This means you are in a VDSL area, so should be getting better ADSL than you are.

The most likely explanation is a physical wiring issue, although something like a fault modem should not be ruled out.

Statistically, wiring faults are generally inside the home, rather than on the Chorus network.

As noted above in several posts, a master filter will bypass any internal wiring issues, giving you the best possible connection. This will be $150-$200 (ish) for a professional install. You can DIY it for a lot less than that if you are competent with basic wiring and can easily access the ETP or know where the Chorus wiring ends in your building.

Batman

Mad Scientist
29769 posts

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Lifetime subscriber

#1109408 16-Aug-2014 09:25

Don't trust a website. If the website says you have a virus click here would you? If the website says you have won a million dollars click here would you?

If you want to know for sure get Vodafone to check not just type in a few words

hio77

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Lizard Networks

#1109546 16-Aug-2014 16:28

Are you in a cable area?

Last I checked Vodafone won't do vdsl if cable is available.

Iver your borderline, or your line is just thaaat bad right now.

Call sparks provisioning, ask them for a prequel for vdsl, make sure you get the attention figure while your at it.

If its under 10, likely you will have a good time with vdsl.

If you end p being borderline, like it looks like you are, chorus tech might turn around and say no to a vdsl installation regardless.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

EviLClouD

266 posts

Ultimate Geek

#1109559 16-Aug-2014 17:15

Okay, i'm officially so confused now. First time i used the comp since last night and i go to do a speedtest and thats the result i get.
My modem stats show

ADSL

Type

Interleave Path

Status

SHOWTIME

Downstream

Upstream

Data rate(Kbps)

12746Kb

881Kb

Noise Margin

Output power(dBm)

123

175

Attenuation(dB)

Could this still be an internal wiring issue? Does it usually fluctuate like that?

Cheers

hio77

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Lizard Networks

#1109562 16-Aug-2014 17:23

Your line stats are bouncing around like crazy.. clear indication something needs fixing...

in just your posting, your attenuation has gone from 25 to 29.

get a splitter installed, get it looked at.

on another note, has it been rather wet, and cleared up recently?

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

EviLClouD

266 posts

Ultimate Geek

#1109989 17-Aug-2014 17:26

Yep it sure has. Though it hasn't rained overnight and my stats have dropped back down :(

ADSL

Type

Interleave Path

Status

SHOWTIME

Downstream

Upstream

Data rate(Kbps)

5593Kb

360Kb

Noise Margin

Output power(dBm)

123

183

Attenuation(dB)

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hio77

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Lizard Networks

#1109991 17-Aug-2014 17:35

Have you spoken to your isp about getting it looked at, and a master filter yet?

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

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