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Forums › Spark New Zealand (including Skinny and BigPipe) › DNS Unblockers on BigPipe
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trig42
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  #1208430 5-Jan-2015 11:47
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Did you update your IP with Getflix?



corksta

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  #1208431 5-Jan-2015 11:47
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Yes done all that.




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BigPipeNZ
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  #1208432 5-Jan-2015 11:48
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corksta: So I've been switched to a public IP and now my performance is worse? Thumbnails and images on Netflix and Hulu menus don't display (exactly how it used to be on Vodafone) or only display randomly, and no amount of fiddling or restarting the modem makes any difference. This occurs using those apps on a variety of devices too.


That shouldn't be happening. Could you please PM me your email, or email our support team and they can look into your line for you? 




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corksta

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  #1208434 5-Jan-2015 11:49
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BigPipeNZ:
corksta: So I've been switched to a public IP and now my performance is worse? Thumbnails and images on Netflix and Hulu menus don't display (exactly how it used to be on Vodafone) or only display randomly, and no amount of fiddling or restarting the modem makes any difference. This occurs using those apps on a variety of devices too.


That shouldn't be happening. Could you please PM me your email, or email our support team and they can look into your line for you? 


Thanks will send an email to the support guys.




2020 MacBook Air M1 (Space Grey) | 2023 Mac mini M2 | 2021 iPad Pro 11" M1 (Space Grey) | 2021 iPad mini (Space Grey) | iPhone 15 Pro Max (Natural Titanium) | HomePod (Space Grey) | 10x HomePod mini (Space Grey, White, Yellow, Blue, Orange) | 4x Apple TV 4K | Apple Watch Ultra 2

NonprayingMantis
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  #1208493 5-Jan-2015 13:09
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corksta: Yes done all that.
t happens to me sometimes when I change regions on Netflix. (Using unblock-us).
I assume it's to do with the different content libraries mismatched with the metadata (thumbnails etc). Have you checked which region your version of Netflix is set to?

corksta

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  #1208600 5-Jan-2015 14:36
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It's set to USA and always has been I've never once changed it.




2020 MacBook Air M1 (Space Grey) | 2023 Mac mini M2 | 2021 iPad Pro 11" M1 (Space Grey) | 2021 iPad mini (Space Grey) | iPhone 15 Pro Max (Natural Titanium) | HomePod (Space Grey) | 10x HomePod mini (Space Grey, White, Yellow, Blue, Orange) | 4x Apple TV 4K | Apple Watch Ultra 2

corksta

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  #1208890 6-Jan-2015 02:42
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So it was all screwy when I posted this morning about it, went to work and 12 hours later everything seems to have come right so life is good again.

Thanks to all who chimed in.




2020 MacBook Air M1 (Space Grey) | 2023 Mac mini M2 | 2021 iPad Pro 11" M1 (Space Grey) | 2021 iPad mini (Space Grey) | iPhone 15 Pro Max (Natural Titanium) | HomePod (Space Grey) | 10x HomePod mini (Space Grey, White, Yellow, Blue, Orange) | 4x Apple TV 4K | Apple Watch Ultra 2

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