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richms
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  #1273530 30-Mar-2015 16:50
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Can someone apply when fiber is not ready in their street yet but is almost done?




Richard rich.ms



Flickky
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  #1273570 30-Mar-2015 17:35
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richms: Can someone apply when fiber is not ready in their street yet but is almost done?


Depends on your definition of almost done :p

PM me your address/details and I can have a look. 

maxeon
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  #1293601 29-Apr-2015 14:34
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Is there an extension to this offer yet? :) 
I just got told Fibre is available for us to take. I have been with spark for over 15 years now and because they do not offer 200/200 speeds I am thinking of Bigpipe. 

We have an existing ADSL + Phone line setup and ideally want to keep the Phone line with the same number (trust me - we still use it a lot). 





BigPipeNZ

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  #1293609 29-Apr-2015 14:43
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maxeon: Is there an extension to this offer yet? :) 
I just got told Fibre is available for us to take. I have been with spark for over 15 years now and because they do not offer 200/200 speeds I am thinking of Bigpipe. 

We have an existing ADSL + Phone line setup and ideally want to keep the Phone line with the same number (trust me - we still use it a lot). 




sorry no extension, and isn't likely to be.
But that plan is still extremely good value.  (I think the only other provider to offer 200/200 is Snap, and they charge $179 for unlimited,  $50 more per month than us.)

Best bet, if you want to go for our UFB but keep a phone line, is to transition your phone to VOIP (e.g. 2Talk). cost is roughly $10/month 

In theory you can keep your copper line connected for phone line and still have UFB with us, but that will work out more expensive (i.e.. it will cost you ~$50/month to keep the copper phone line)

or you could just upgrade your mobile to unlimited minutes (pretty cheap nowadays) and ditch the landline altogether.  It's quite a nice feeling to do that. :)





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Noig
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  #1293841 29-Apr-2015 20:14
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If you can guarantee that your speed is not affected by the "Netflix" induced speed slump, I would be very much interested.

BigPipeNZ

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  #1293858 29-Apr-2015 20:32
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Noig: If you can guarantee that your speed is not affected by the "Netflix" induced speed slump, I would be very much interested.


well nobody can ever guarantee anything regarding broadband performance in the consumer/residential space, (especially when some elements are out of the ISPs control) but take a look at this:

https://www.truenet.co.nz/articles/march-2015-broadband-report



(what you see here is the history of peak time congestion as reported by Trunet. Most ISPs flucuate up and down, some months good, some months bad.
Most recently almost every ISP dropped quite a bit, which truenet attributes to 'the netflix effect'.
We're the only ISP to have never dropped below 95% peak time speed in all our history of truenet reporting ever since we had enough customers to get a big enough sample (in fact our lowest result here was 97%)

At Bigpipe, our customers were always huge consumers  of data before Netflix launched, so we have provisioned our network for that. our plans have always been unshaped and unlimited.

Consequently, the rise in video streaming hasn't really effected as as much as other ISPs and we have not seen any sort of drop off in performance, and maintained the Truenet result at 98% peak time speeds, unlike most other ISPs who have seen quite a bit of degradation.

Anecdotally, we haven't seen any increase in speed related problems from our customers either (there are always a few, whether wifi related, local congestion on exchanges etc), and looking at our total traffic, it hasn't really changed on a 'per customer' basis over the last couple of months (obviously we use more bandwidth as we add more customers, which we have been doing pretty quickly). 





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