Slooooooooooooow ADSL 18/07/2015

Forums › Spark New Zealand (including Skinny and BigPipe) › Slooooooooooooow ADSL 18/07/2015

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160 posts

Master Geek
+1 received by user: 5

#1346741 18-Jul-2015 14:37

Same problems for me. NZ sites are Ok. Aus sites are ok. But various other international sites seemed to get very slow or just timeout altogether. It started happening from about 12:30. Example is www.bbc.co.uk.

Finch

2862 posts

Uber Geek
+1 received by user: 195

#1346756 18-Jul-2015 14:42

Just checked the Spark Facebook page and seems like more people mentioning the issue, Websites loading slow or not at all.

Well as I said earlier, im glad its not just me, makes it a little easier to get through :)

Finch

2862 posts

Uber Geek
+1 received by user: 195

#1346779 18-Jul-2015 15:02

Just heard on the radio news that power is out in some places in Auckland.

Honestly im willing to bet this is just a weather related incident.

MrRex

34 posts

Geek
+1 received by user: 1

#1346780 18-Jul-2015 15:03

Can confirm these issues happening on fibre too, Youtube etc work. Pages like twitch dont :(

Cant connect to battle.net either

x-net fan

Starkey

67 posts

Master Geek
+1 received by user: 1

#1346783 18-Jul-2015 15:09

Seems to be okish now twitch loads up same with battle-net

mcraenz

1140 posts

Uber Geek
+1 received by user: 222

#1346784 18-Jul-2015 15:09

I doubt that it's weather related. All critical Spark services are generator backed. internets within NZ are fine. It really does annoy me that many people are reporting an issue but Spark don't update there status page to say 'hey yeah there's an issue, this is what people are experiencing....we're working on it.'

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Jase2985

13732 posts

Uber Geek
+1 received by user: 6205

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Lifetime subscriber

#1346790 18-Jul-2015 15:23

login to your modem and there will be a DSL page, probably under the internet tab, will have info about your connection speed. up down rates attenuation etc

im on spark VDSL, no issues with any speed tests or pages loads or any of the sites on here

mcraenz

1140 posts

Uber Geek
+1 received by user: 222

#1346793 18-Jul-2015 15:25

I seems a little better now. You'll notice early in earlier post I mentioned that I was pulling an ISO at 10Mbps so not likely to be an ADSL speed issue.

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Talkiet

4819 posts

Uber Geek
+1 received by user: 3934

Trusted

#1346801 18-Jul-2015 15:35

Something was definitely up (or down I guess)... I have noticed a few key indicators return to full health as at about 3:15pm but I don't know what was wrong, or if all affected services etc are restored.

Not your imagination.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

stevenz

2802 posts

Uber Geek
+1 received by user: 125

#1346825 18-Jul-2015 16:01

Speed is ok (>10mb/sec download), but connections to anything beyond Australia are taking a while to initiate. DNS/Routing issue somewhere?

Not as bad as it was 3 or so hours ago when it was unusable, but still not great.

On fibre, have reboothed the ont, router & switches for good measure.

@KnightNZ

MrRex

34 posts

Geek
+1 received by user: 1

#1346826 18-Jul-2015 16:01

Its turned to crap again :(

x-net fan

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Djmixerdomo

255 posts

Ultimate Geek
+1 received by user: 53

#1346828 18-Jul-2015 16:03

MrRex: Its turned to crap again :(

Yip it took 30 seconds for me to load this page :/

PC: 5800X3D/32GB/RTX3070

Car: Toyota Celica GT-Four ST205

Talkiet

4819 posts

Uber Geek
+1 received by user: 3934

Trusted

#1346830 18-Jul-2015 16:06

Need better incident reports that that guys :-)

And FYI - this page loads instantly for me.

(Spark VDSL, Chch)

Cheers _N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

toii

160 posts

Master Geek
+1 received by user: 5

#1346833 18-Jul-2015 16:14

All the overseas sites I was having trouble accessing are working fine again now. I dont think Spark has much control over international interweb connections. My money is on it being caused by sharks nibbling at underwater cables

Talkiet

4819 posts

Uber Geek
+1 received by user: 3934

Trusted

#1346844 18-Jul-2015 16:17

Thanks toii... For Whay It's Worth, the big alarm bell I found cleared itself at 3:15pm and is consistent with intermittent or broken upstream routing for the preceding couple of hours. From what I can tell there's nothing specifically wrong in our network over that time apart from a few usual DOS attacks. And by upstream - it might be more upstream than an immediate peer as well.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

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